Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Hertfordshire UK ,GB


Herts Good Care is a non-profit company, supporting adult social care providers across Hertfordshire to fill their permanent positions. We are currently working with over 500 different care companies who are currently hiring for Care Assistants and Support Workers at this time. We need people like you to care and support vulnerable people in your community.

Job Title:Support Worker
Job Number:HCPA(phone number removed)
Company Name:Walsingham Support
Job Shift:Days , Evenings , Weekends
Type of Provider:Care Home (Residential)
Supporting individuals with:Dementia , Older Adults , Learning Disability , Mental Health , Physical Disability , Sensory Impairment
Salary:£9 - £9 Per Hour
Hours of Work:37.5
Driving Required:Yes
Vacancy Type:Permanent,
Contract Type:Full Time Contract

The company

We are Walsingham Support, a charity that has been supporting people with learning disabilities, autism, brain injuries and complex needs across England and Wales since 1986. We pride ourselves on putting the individuals we support at the centre of everything that we do enabling us to deliver truly person-centred support solutions that provide independence and happiness

Our ambition is an equal and diverse society, in which individuals with disabilities are citizens in their own right who are supported to be happy and to reach their full potential.

We achieve our ambition by employing extraordinary people to enable unique individuals to achieve their personal goals.

Our values underpin our and ambition.

As an organisation we are:

·Passionate - People are always at the heart of everything we do.

·Supportive - Appreciate our colleagues, recognise achievements and develop our staff.

·Progressive - Embrace innovation and positive risk taking.

·Innovative - Seek continuous improvement in how we work by using our resources in the most efficient and effective way.

·Genuine - Always being open, honest and treat everyone with respect.

Why should I apply for this job?

Some of the benefits Walsingham offers are:

•Life Assurance at three times your basic salary.All employees up to the age of 65 years are covered from the first day of employment.

•Walsingham Support Pension Scheme

•Double pay on Bank Holidays

•Encouragement and support to develop and progress within your role

•Comprehensive internal and external training provided in addition to statutory training requirements

•Long service awards at increments covering every 5 years of service (E.g. 5, 10, 15 etc.); one-off bonus

•Recruitment introduction bonus £250.

•Mileage claims for business mileage (HMRC rates 45 pence/mile for first 10,000, 25p for miles thereafter). Passenger mileage 5p/mile.

•Maternity, Paternity & Adoption Leave

•Shared Parental Leave – as per legislation.

•Jury Service & Court Witness – time off with full pay.

•Compassionate Leave – with pay up to 5 days/1 working week.

•Medical Appointments – with pay subject to manager’s authorisation.

•Dependant Leave – up to 5 days/1 working week;

•Study Leave – paid for work sponsored study.

•Territorial Army – up to 5 days’ paid leave.

What does this job involve?

1. To support individuals, ensuring that support plans are tailored to meet individual needs and wishes, identifying opportunities that promote growth and development for the people we support.

2.To provide support in line with individuals support plans and service aims & objectives. This may include but is not limited to personal/intimate care; support with daily living; managing finances; maintaining relationships; supporting social/community involvement; supporting education & employment and undertaking activities and holidays.

3.To support individuals to manage their health needs, e.g. administration of medication, attendance at appointments, supporting dietary needs and through monitoring, recording and reporting changing needs as appropriate.

4.To facilitate and empower independence by encouraging and promoting participation in all aspects of daily life, to enable the people we support to develop skills and do as much as they possibly can for themselves.

5.To develop an understanding of each person’s communication needs and styles, in order to facilitate effective communication, enabling the people we support to make their own informed choices, communicate their own wishes and be “listened to” whatever their means of communication.

6.To be willing to take an active role in the spiritual and cultural needs of the people we support according to the individual’s beliefs, wishes and customs.

7.To ensure all support provided preserves and respects the dignity and privacy of the people we support.

8.To undertake key working responsibilities for a designated individual and/or actively participate in the key working process if required.

9.To take responsibility in ensuring that every individual we support is safeguarded from harm, abuse, and unnecessary risk.

10.To ensure appropriate care is taken in relation to the use of equipment (service and individual) and personal belongings of the people we support.

Policy, Legislation and Administration

11. To ensure all records are updated and maintained accurately, in line with Confidentiality and Data Protection policies, legal and contractual requirements and service level arrangements.

12. To report any significant issues, notifiable events or concerns through appropriate channels as outlined in the relevant policy and procedure.

13.To accurately record all financial transactions in line with relevant organisational policies and procedures.

Relationships & Communication

14.To develop professional relationships with colleagues, families, other stake holders; partner organisations and regulatory bodies

15.To attend external meetings as required, representing the organisation in a professional manner.

16.To work as part of a team; communicating effectively, taking responsibility for leading shifts as required; following direction from the shift leader and ensuring all necessary tasks are completed.

17. To attend and participate in team meetings, supervisions, appraisals and training as required.

18. To respect and understand people’s needs in relation to: gender (including gender identity), age, sexual orientation, race, religion or belief, and disability.

19. To carry out any other duties that are within the scope, spirit and purpose of the job, its title and are requested by the post-holder’s line manager.

Am I the right person for this job?

We Would like the successful candidate to:

•Be compassionate

•Be friendly and approachable

•Be kind

•Be patient

•Be supportive

•Be creative & expressive

•Be self-motivated

•Thrive on challenges

•Have the ability to relate to others

•Be passionate about person centred support and positive risk taking

•Be visionary & forward thinking

•Have excellent people communication skills to build trust when working with families & confident and professional when in conflict situations

•Support individuals to achieve their goals through the key working process.

•Be flexible & work across locations as required (example: to attend required training courses)

• Strong communication skills & the desire to make a difference for people to live the lives they want to is key to success in this role.

• Hold a full UK driving Licence

If you are interested in this position please apply today and we will call you within the next couple of days. If this is not the right job for you, you can search and apply easily for other positions via the hertsgoodcare website

About the company


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