Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • London

Description

Position Description

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)
 
Positions in this function are responsible for providing counselling telephonically or onsite for behavioral health and employee assistance services. Includes assessment and triage, short-term problem resolution and referrals. Typically requires a Bachelor’s degree in counselling, psychology or related field with two years post-degree experience in counselling.
 
Primary Responsibilities:
Be the first point of contact for clients needing assessment following intake process
Assess,  triage and refer clients as appropriate
DAP Notes/succinct clinical notes

Required Qualifications:
 BACP qualified and registered
Knowledge of intake process to support intake team when needed
Knowledge of Critical Incident process
Excellent counselling skills
Brief Solution Focused Therapy training completed

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.  
 
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
 
Keywords: assessment, triage, counselling, London, England, UK, United Kingdom


Job Details
Requisition Number
807123
Job Title
Telephone Counsellor - anywhere in the UK
Job Family
Behavioral
Business Segment
Optum Consumer Solutions Group
Job Location Information

London
United Kingdom
Europe, Middle East, and Africa
Additional Job Detail Information

Employee Status
Regular
Schedule
Full-time
Job Level
Shift
Day Job
Travel
No
Telecommuter Position
No
Overtime Status
Exempt

About the company

Our mission is to help people live healthier lives and to help make the health system work better for everyone.

A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, we’re doing a lot of good for more than 85 million people worldwide.

Our biggest point of differentiation is our people - and the collective talent, energy, intelligence and drive our force of 188,000 individuals around the world bring to our mission every single day. So, how do we do it? With our every action, interaction and intention that demonstrates the five fundamental values that guide everything we do:

• Integrity
• Compassion
• Relationships
• Innovation
• Performance

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