Job description

Requirements

  • Entry level
  • No Education
  • Salary £25,000.00 gross per year
  • Slough

Description

Telephone Sales Agent/Inbound Sales
- £25k
- Uncapped Commission
- Excellent Benefits Package

As a Telephone Sales Agent for NFS you will handle customer sales enquiries for my clients range of branded products.
The position requires a high standard of commitment, professionalism and ability to interact with customers, developing relationships that lead to sales whilst meeting our compliance and eligibility requirements.

About You:

Knowledge

Proven capability to interact with customers and influence purchasing decisions
Intermediate computer skills, experience of using CRM systems and Microsoft Office
Experience of working within a regulated environment with robust policies, procedures and compliance standards
A background in a customer facing or telephone sales environment

Pre-requisite Attributes

Ambitious for success and reward
Results and target driven
Consistently self-motivated and hard-working
Excellent relationship building skills
Strong written and verbal communication skills
High attention to detail and ability to gather and record information from customers accurately
Active listening skills Desire to help others achieve within a team environment
Professional presentation
Able to work under pressure
Disciplined in approach to work
Able to use multiple resources whilst handling enquiries
Adaptable to changes in the working environment, targets and products
High level of aptitude in learning and retaining information

Responsibilities

Handling telephone sales enquiries in a fast paced environment and converting leads to sales
Helping customers to make informed decisions about their insurance needs
Providing accurate information on products that is clear, fair and not misleading in accordance with our commitment to Treating Customers Fairly
Accurately completing customer applications using the CRM system

Protecting the interests of the business by following robust business & underwriting procedures
Adhering to Quality Assurance standards
Meeting and exceeding individual targets across sales, conversion and quality assurance
Working as part of a team for the success of the company, leading by example and offering support and encouragement to peers
Applying a high level of commitment to learning & development

  • crm
  • relationship