Job description

Requirements

  • Entry level
  • No Education
  • Salary £16,000.00 - £17,000.00 gross per year
  • Irthlingborough

Description

We are currently recruiting for one of our clients in Irthlingborough. This company is an ever-expanding online business that has become the most popular website for locating and booking training courses in the UK. The position of Training Co-ordinator provides an exciting opportunity to be part of their team and the successful candidate will be responsible for co-ordinating activities between our website customers and training providers.

Key Responsibilities:


- Answering incoming calls
- Attending to web enquiries from website users and training providers
- Processing course enquiries and bookings via email and telephone
- Gathering information regarding customer requirements
- Sourcing relevant training courses based on the requirements given
- Selling the solution to the customer and establishing potential future needs
- Liaising with training providers
- Providing re-scheduling and cancellation support
- Pro-active development of key accounts
- Updating details on the website

The Person:


- Experience:
- Customer service experience preferred but not essential


- Skills & Attributes:
- Self-motivated and able to work on their own initiative
- Computer literate with a good working knowledge of Word and Excel
- Excellent telephone manner
- Good organisational and time-management skills


Hours:

8.30am - 5.30pm (Monday- Thursday)

8am - 5pm (Friday)

Salary: Subject to Experience

Holiday: 25 days per annum (3 or 4 to be saved for Christmas)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy


- Customer Service Advisor

  • customer service
  • excel
  • recruitment
  • word