- Entry level
- No Education
- Salary to negotiate
Vehicle Rental Agent - Gatwick - Salary NEG dep on experience
Our client, a prestigious vehicle rental company, is looking for a Car Rental Agent to join their team near Gatwick Airport.
Main purpose of the job:- To work as an effective member of the team to help manage and organise the daily operation of the Gatwick branch.
Key Responsibilities:- - Ensure vehicle availability for all bookings and vehicle deliveries are planned and delivered on time.
- Ensure that you and the team perform to achieve and exceed Branch targets
- Adhere to set operating procedures and processes.
- Organise the daily logistics of vehicle deliveries and collections, including the organisation and planning of a small team of staff.
- Work with Head Office to ensure quality is maintained and appropriate damage is reported.
- Providing an exceptional level of customer service with our clients and customers on a regular basis, both by phone and email.
- Engage and motivate staff, identifying and rewarding high performers
- Ensure best practice with the team in the branch.
Knowledge and Experience:- - Previous logistical experience within a fast-paced, constantly changing environment is essential
- Vehicle Rental experience (desirable)
- A strong 'can do’ attitude and possess the natural ability to get the best out of people.
- A resilient nature with excellent planning, organising and time management skills.
- A proven ability to deliver results at pace.
- Ability to adapt and respond well to change, you will be tenacious in delivering change effectively, communicate and networks well, and is able to adapt your communication style.
- IT literacy skills and be familiar with Microsoft packages such as Word, Excel and Outlook.
- Excellent communication skills, both verbal and written.
- A keen eye for detail and possess accurate administration skills.
- A full driving licence
Keywords - Gatwick, vehicle rental, car rental, car reservations, car rental, logistics, rental agent, car hire, vehicle hire
- customer service