Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Godalming

Description

Vehicle Rental Agent - Gatwick - Salary NEG dep on experience

Our client, a prestigious vehicle rental company, is looking for a Car Rental Agent to join their team near Gatwick Airport.

Main purpose of the job:- To work as an effective member of the team to help manage and organise the daily operation of the Gatwick branch.

Key Responsibilities:- - Ensure vehicle availability for all bookings and vehicle deliveries are planned and delivered on time.


- Ensure that you and the team perform to achieve and exceed Branch targets


- Adhere to set operating procedures and processes.


- Organise the daily logistics of vehicle deliveries and collections, including the organisation and planning of a small team of staff.


- Work with Head Office to ensure quality is maintained and appropriate damage is reported.


- Providing an exceptional level of customer service with our clients and customers on a regular basis, both by phone and email.


- Engage and motivate staff, identifying and rewarding high performers


- Ensure best practice with the team in the branch.


Knowledge and Experience:- - Previous logistical experience within a fast-paced, constantly changing environment is essential


- Vehicle Rental experience (desirable)


- A strong 'can do’ attitude and possess the natural ability to get the best out of people.


- A resilient nature with excellent planning, organising and time management skills.


- A proven ability to deliver results at pace.


- Ability to adapt and respond well to change, you will be tenacious in delivering change effectively, communicate and networks well, and is able to adapt your communication style.


- IT literacy skills and be familiar with Microsoft packages such as Word, Excel and Outlook.


- Excellent communication skills, both verbal and written.


- A keen eye for detail and possess accurate administration skills.


- A full driving licence


Keywords - Gatwick, vehicle rental, car rental, car reservations, car rental, logistics, rental agent, car hire, vehicle hire

  • customer service
  • excel
  • word