Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Luton


Visual Merchandising Supervisor UK
Job Description
Role: Visual Merchandising Supervisor  
Purpose of Role:

To be the ambassador for visual merchandising within store. Act as a coach providing hands on training, inspire and offering creative solutions across all levels to maximise sales and deliver an outstanding customer experience 
Reports to: VM Manager / Store Manager 
Key Responsibilities:
Overall accountability for VM look and feel across store
Educate Management team on store VM strategy and latest brand thinking 
Up skill store team across all levels
Work collaboratively with Retail team and VM Manager 
Lead by example and be seen as an expert within the store
Key Responsibilities:
Ensure that all campaigns are launched in a timely and effective manner as instructed by company guidelines and in line with instructions from VM Manager / Store Manager 
Support and coach VM assistants to deliver excellence in our windows 
Understand and share latest trends (social & local market) ensuring this is reflected in mannequin product selection and styling 
Support all visual merchandising layouts ensuring they positively impact on the customer journey throughout the store 
Knowledgeable of product range, equipment, stock density and linear efficiencies to influence decision making in store 
Implement the Store of Excellence standard within your store
Communicate information on trends, key lines and visual principles 
Work with VM / Retail teams to ensure information required is delivered concisely and within agreed timeframe 
Managing the POS allocations and ensuring the department managers are adhering to company guidelines
Work with store management teams to plan and influence floor moves 
Support and coach the VM team to liaise with store management to ensure effective stock maintenance relating to VM displays (planning, awareness of stock availability and ordering systems)
Work closely with VM contractors to ensure a consistent, cost effective approach is taken at the highest standard on all implementation. 
Support cost control initiatives (POS allocations, equipment fit for purpose and secure etc.)  
People & Relationships
Develop the Visual Team to support Retail and Central Visual Merchandising function 
Deliver training on corporate initiatives and VM principles in store  
Motivate and drive the team to deliver excellent results  
Manage upwards effectively whilst maintaining relationships and discretion at all levels
Key Skills and Behaviours
Strong ability to influence and build relationships at all levels
Creative and inspirational
Customer focused
Commercially focused and sales driven
Loves fashion and awareness of latest trends
Genuine Love of the Primark brand
Strong communication, listening and coaching skills
Ability to effectively manage people and prioritise workloads
Self-motivated, taking ownership of own personal development
Adopts a hands on approach as necessary
1 year VM experience in supervisory role
Qualified to GCSE level (or equivalent) in Mathematics, English and Art 

Performance Matrix
Customer Focus
Proactively meets the expectations of Primark customers 
Makes time to understand the fundamental needs of Primark customers and puts in place methods to get an in-depth understanding of the market
Coaches others to adopt the customer’s perspective
Team Work
Builds trust and respect among fellow team members and accepts group decisions, values the input and know-how of other team members 
Willingly accepts responsibility for the whole team, identifies areas of potential conflict within the team and takes action to resolve them
Communication & Influence
Communicates regularly and confidently in an appropriate format and style
Written and spoken work contributions are clear and concise
Quality Focus
Pays attention to detail and ensures own work is error free.  Seeks to improve the quality of own output
Regularly reviews own work to ensure it is to the standards which are required for the role
Responds positively to feedback about their attention to quality
Analytical & Problem Solving Skills
Breaks things down logically into smaller parts to identify the basic requirements, makes comparisons and weigh up options
Checks that data is accurate
Identifies patterns, trends and missing information and applies past experience to identify

About the company

Adored by fashion fans and value seekers alike Primark is widely established as the destination store for keeping up with the latest looks without breaking the bank. We offer a diverse range of products, stocking everything from baby and kids, to womens, mens, home ware, accessories, beauty products and confectionery.

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