Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Coventry

Description

We currently have an exciting opportunity for a Zero Hour Customer Service Assistant to join our team. In this role you will get the opportunity to work on a high profile site in the Coventry area with a friendly team and surroundings.

Responsibilities


- To assist in all food production areas with basic food preparation in accordance with menu cycle requirements
- Up sell additional items and create a friendly atmosphere by being professional and efficient
- Ensure that the correct service equipment and menu accompaniments are available prior to service.
- To serve customers with hot and cold food and beverages during service times in line with unit policy, using correct equipment, when applicable
- Operating tills as trained - ensuring accuracy and completion of required forms as necessary
- Setting up, clearing, cleaning and of food production and service areas
- Replenishing of counters during service
- To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements
- Clearing and cleaning counters of debris during and after service and cleaning of tables and floor of Restaurant/seating areas
- To receive stock, store and check for quality and quantity; ensuring that all stock is dated and rotated and that all areas are fully stocked
- To assist in the preparation/delivery of hospitality and pot wash as required
Ideal Candidate


- Is passionate about delivering excellent customer service and support services to our clients and customers
- Is polite, professional and friendly at all times with customers, clients and colleagues
- Is extremely customer focused and be able to deal with enquiries and queries in a proactive and efficient manner, ensuring guest satisfaction at all times
- Demonstrates a can-do attitude towards individual customer requests and strive to exceed customer expectations
- Directly works with all on site 14forty team for consistent service
- Seek customer feedback, passing information gained onto your line manager
Other


- Zero hour contract

- £9.05 per hour
- Excellent training opportunities
Job Type: Zero Hour

Salary: £9.05 /hour

Job Type: Contract

Salary: £9.05 /hour

Experience:


- customer service: 1 year (Preferred)
Education:


- A-Level or equivalent (Preferred)
Flexible Working Options Available:


- Flexitime
- Part-time

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