Experience

  • Consultant

    at Syracuse University

    June 2016 - December 2016

    New York

    •Interviewed administration to understand department specific business requirements and translate them into tasks for the team •Conducted competitive analysis of competing university websites to improve value propositions of Syracuse University •Developed reports, presentations and provided data-driven recommendations for stakeholders to improve matriculation rate

  • Senior Technical Consultant

    at Syracuse University

    February 2015 - December 2016

    New York

    •Coordinated effective organization of client information, generated frequency reports to optimize employee staffing •Created and maintained knowledge management articles to enable easy access to clients and streamline service center traffic

  • Enterprise Systems Analyst

    at Unisys

    November 2012 - November 2014

    Bangalore Urban - Karnātaka

    •Performed IT audit to identify governance loopholes and created controls to manage the risk of unauthorized personnel access •Developed relationships with clients and vendors, took responsibility of implementation projects from requirements to training •Created data flow diagrams to identify process redundancies, recommended improvements to increase client engagement

Education

  • M.S Information Management

    at Syracuse University

    2015 - 2016 (1 year) New York

Languages

  • English Native

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Hives