Experience

  • Account Manager

    at HK Laser and Systems Inc

    February 2014 - at Present

    Illinois

    •Develop a trusted relationship with key customers, vendors and operate as the lead point of contact and resolve customer satisfaction issues in a timely manner •Analyze account balances and respond to inquiries from clients regarding payment issues, outstanding invoices, and invoice inquiries •Serve as a liaison between corporate office and US branch to provide, analyze necessary data and communicate findings •Prepare monthly and quarterly income statement and balance sheet account activity and resolves accounting discrepancies and irregularities •Coordinate various marketing activities, public relation events and conferences to promote brand awareness

  • International Marketing Specialist

    at KOTRA (Korea Trade-Investment Promotion Agency)

    February 2013 - January 2014

    Illinois

    •Provided consulting services and trade technical assistance with small and medium-sized businesses in Asia •Assisted marketing director to develop distribution channels and sourcing partners in Asia and North America •Assisted with planning and coordinating trade shows, conferences and various marketing events to promote brand awareness •Developed ad-hoc analysis and reports based on needs of the marketing team and management and prepared written reports and multi-media presentations for a cross-cultural business audience

  • Sales Associate

    at CECICO Fashion

    January 2012 - November 2012

    Illinois

    •Ensured great customer service by assisting in location, availability and selection of merchandise •Promoted current sales and promotions to customers, including pricing of merchandise •Completed sales transactions and maintained proper accountability at registers •Traveled and organized annual trade shows and events in NY, IL, and NV

  • Sales Manager

    at SOHO Accessory

    October 2009 - May 2010

    Nevada

    •Trained and managed 10 sales associates across extremely results driven store, resulting in the team meeting or exceeding target sales goals. •Established a sales objectives for the team each month and submitted it to the headquarter •Handled operational reports, Inventory reports, and Sales reports

Education

  • | Bachelors of Science, Business Management

    at University of Illinois at Chicago

    2010 - 2013 (3 years) Illinois

Languages

  • English Native

  • Japanese Conversation

  • Korean Native

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