Claims service Specialist
December 2013 - September 2014
Handle all claim lawsuit referrals that come into the Sacramento MCO Office, pay expenses for litigation purposes, prepare lawsuits for Allstate Attorneys for Civil Cases. Duties included Mitchell input of CPT Codes/medical codes, take inquiry calls, pay expense bills, back up to run the DMV plates in a private room, litigation referrals for lawsuits, Repped and CPL Closed drawer removal, back up for the mail room, drop file paperwork into claims, write manual checks, gather evidence for litigation; (for example: photos, medical records, and other pertaining items from the claim), and responsible for correspondence to emails with adjuster and legal offices. Also, handled special assignments as requested including back up of other MCO core support pep ensure ongoing work flow and a positive work environment.
Cashier and Bookkeeping
at Home Depot
May 2012 - January 2014
Worked as a cashier in the Front End and moved to the Returns Desk. Assisted customers with their returns, credit payments, and new purchases. Promoted to the bookkeeping position. Responsible for managing all the money inside the vault and making sure to be done with the STRIP Deposit, Regular Deposit, and paying back the bank for the money they deliver by 10 a.m. every day. In charge for checking all the markdown reports and the transactions cashiers do.
April 2010 - December 2011
Main job duties involved gathering the elderly residents’ laundry, washing/drying, folding it, and placing back in room by the end of the day. Also, responsible to clean apartments of residents and keeping public areas tidy.
Bachelors Degree in Criminal Justice and Criminology
at Arizona State University
2015 - at Present (3 years)
A.S. Degree in Criminal Justice
at Sierra College
2012 - 2014 (2 years) California
High School Diploma
at Roseville High School
2006 - 2010 (4 years) California
Knowledge and keywords