Experience

  • Claims service Specialist

    at Allstate Insurance Company

    December 2013 - September 2014

    California

    Handle all claim lawsuit referrals that come into the Sacramento MCO Office, pay expenses for litigation purposes, prepare lawsuits for Allstate Attorneys for Civil Cases. Duties included Mitchell input of CPT Codes/medical codes, take inquiry calls, pay expense bills, back up to run the DMV plates in a private room, litigation referrals for lawsuits, Repped and CPL Closed drawer removal, back up for the mail room, drop file paperwork into claims, write manual checks, gather evidence for litigation; (for example: photos, medical records, and other pertaining items from the claim), and responsible for correspondence to emails with adjuster and legal offices. Also, handled special assignments as requested including back up of other MCO core support pep ensure ongoing work flow and a positive work environment.

  • Cashier and Bookkeeping

    at Home Depot

    May 2012 - January 2014

    California

    Worked as a cashier in the Front End and moved to the Returns Desk. Assisted customers with their returns, credit payments, and new purchases. Promoted to the bookkeeping position. Responsible for managing all the money inside the vault and making sure to be done with the STRIP Deposit, Regular Deposit, and paying back the bank for the money they deliver by 10 a.m. every day. In charge for checking all the markdown reports and the transactions cashiers do.

  • Housekeeping

    at Emeritus Assisted Living

    April 2010 - December 2011

    California

    Main job duties involved gathering the elderly residents’ laundry, washing/drying, folding it, and placing back in room by the end of the day. Also, responsible to clean apartments of residents and keeping public areas tidy.

Education

  • Bachelors Degree in Criminal Justice and Criminology

    at Arizona State University

    2015 - at Present (3 years)

  • A.S. Degree in Criminal Justice

    at Sierra College

    2012 - 2014 (2 years) California

  • High School Diploma

    at Roseville High School

    2006 - 2010 (4 years) California

Languages

  • Spanish Native

  • English Native

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