Practice Administrator, Change Management Consultant
at Q Care Affordable Medical Care
February 2019 - at Present
A solo provider Family Medicine practice located in Elmhurst, Queens. We increased the revenue in the 2nd quarter in 27% compared to the same quarter last year, and 32% compared to the 1st quarter of 2019 by implementing the documentation of all HEDIS and quality measure gaps missing in each’s patient’s chart. Developed a protocol for call and recall patients. Wrote the Policies and Procedure Manual and implemented it with all staff members. Optimized the utilization of examination rooms by renting to other providers to whom we would refer patients. Networked with providers to whom we would refer for specific quality measures so that the scheduling of our patients and getting the consult note from them was seamless.
Administrator- Change management consultant
at Uptown Healthcare Management Inc
March 2018 - February 2019
A group of 3 medical facilities, 2 of them located in the Bronx and one in Manhattan, an Ambulatory Surgery Centre, more than 20 medical specialties including primary care physicians, physical therapy and Health home services, 30 employees under my direct supervision. Administrator of UTHCM, Medical Office Manager of East Tremont Medical Centre (ETMC) and New York Neuro and Rehab Centre (NYN) By implementing protocols for calling in patients based on specific ICD10 codes for each specialty, we increased the revenue of the clinics and the ambulatory surgery centre in 35 % in 6 months and we were able to maintain such increase on each quarter, compared to the previous years to my arrival.
Office Manager- Clinical Coordinator
at Manhattan Internal Medicine Associates P.C.
March 2016 - January 2018
An Internal Medicine and Gastrointestinal practice with 6 doctors and 30 staff members, located in Midtown Manhattan. By implementing a “chart review system” based on HEDIS measures, training all strategic actors during the patient’s visit to the practice, we increased the revenue in the practice by 45 % in the first quarter and this just lowered to 30% after 6 months of constant implementation. Chart reviewer and HEDIS reviewer. Researched and developed protocols. Implemented and maintained new standards of care by training, supervising and evaluating all clinical and administrative personnel.
Clinical Administrative Assistant
at Crespo Mental Health Counselling Services
July 2015 - March 2016
A mental health counselling practice with 15 counsellors and 6 staff members. Responsible of reviewing all clinical notes, worked as a liaison between the director, counsellors, patients and staff members, responsible of marketing or handling public relations, organizing schedules for patients and 15 mental health counsellors.
Business Manager Assistant
at NY Neurological Consultants
January 2015 - November 2015
Responsible of administrative duties of the office, managing mail and paying bills, Ordering supplies, marketing and handling public relations, fulfilling a human resources role, including hiring staff, creating and overseeing administrative procedures for dealing with patients organizing schedules for patients and different tests done in house as well as the doctor’s schedule, professional and personal, renting different rooms to other doctors and optimizing the time slots and space availability in the office.
at Armed Forces Hospital
July 1998 - May 2013
Departamento de Montevideo
Blue Cross & Blue Shield (2002-2013), Mobile Coronary Unit, Cardiology and Internal Medicine Clinic (1999-2007), Neurologist at Armed Forces Hospital (2000-2004), Medical Doctor at Armed Forces Hospital (1998-2000).
Financial Planning and Management
at WISE Financial Literacy Certification
2015 - 2015 (1 year) New York
at University of the Republic
1998 - 2004 (6 years) Departamento de Montevideo
Doctor in Medicine
at University of the Republic
1986 - 1998 (12 years) Departamento de Montevideo
Alcohol and drugs abuse
at UC Davis
1988 - 1989 (1 year) California
Proficiency in English
at University of Cambridge
1981 - 1983 (2 years) London