at taco bell
May 2008 - at Present
Specific functions included in providing extensive training to the team members, personnel reviews, customer service, marketing and overall operations. Directly responsible for controllable costs as well as COGS; P&L management. # Complete responsibility for managing operations, including daily decision making, delegating tasks, staff support, and guest interaction, while upholding standards, product quality, and cleanliness. # Personally responsible for monitoring prep and hold time of products. #Total accountability of managing 17-plus employees in the casual themed dinning restaurant. # Achieved some level of sales penetration. # Responsible for the restaurant’s profit and loss centers, including food, supply and labor costs to meet the annual operating budget.
at UNIVERSITY OF DHAKA
1997 - 2001 (4 years) Dhaka Division