Operations Coordinator, IT Executive Advisor
at PBTI Soluções
August 2013 - January 2016
Architected the process for new web technology implementation (OpenText, Continuity) – from strategic alignment, analysis/research, justification and planning through managing roadmap of service portfolios, as strategic advisor to the President (ISO 27001, CRM, ERP alternatives). Coordinated international operations (sales/pre-sales, solutioning, proposing and contract delivery, PMO) while developing content for technical/sales staff enablement. Additionally, led projects to deliver DevOps, ITIL and ITSM solutions.
at Quali-On Teste e Garantia de Qualidade
December 2008 - August 2013
As a Sr. Enterprise Architect/Consultant, I have worked with Borland (Micro Focus) on implementing web strategic solutions. Architected the winning bid and set up/enabled TQA auditing team (including infrastructure) of an outsourced software developed in Agile/SCRUM and waterfall methods (with Meta Consulting). Plan & executed the TQA strategy for Banco Safra and the resourcing strategy for the Post Office. Managed dependencies, composed operational norms and led development of a BI Test and Quality Assurance at Santander Bank, managing different concurrently executed projects (with RPerformance).
CTO, Delivery Leader and Solutions Executive
at Electronic Data Systems - EDS
October 2004 - November 2008
Exceeded COBIT/BSC performance metrics as Delivery Leader for GMAC, managing 6 of their application development and data center support. GMAC contractually selected as a “Key Employee” for strategic alignment , reversing attrition and status to “green.” Led Financial Vertical and was CTO of 680 technical resources in 9 countries. As CTO and Solution Executive, I influenced strategies, articulating interests and leading conflict resolution in US/LATAM scenarios. As CTO, I planned/executed IT delivery strategy w/Regl Techl Capabilities (PMO, Java, .NET, DBA/AD, Enterprise Architecture/TOGAF) and Delivery/TQA orgs in Argentina, Mexico '& Brazil. Planned/led worldwide deployment of Borland toolset and was coordinated R&D studies of “Test as a Service” & “Oracle ERPaaS”, joint solutions efforts with partners TIBCO and Oracle.
CTO/Partner-founder, Country Manager, Operations Director
at Relativity do Brasil, eTopware and Togethersoft
June 2000 - September 2004
Negotiated the commercial representation and executive business development for introducing these tools in Latin America through Brazilian offices. Relativity: Modernization Workbench: Architected and led the modeling (UML, Bachman) & implementation of legacy modernization solutions (including rationalization, migration and integration) while managing key relationships. eTopware: Coordinated operations and enabled their technical staff, engaged in pre-sales, RFI and bidding process. Togethersoft do Brasil: Opened the country office of the IDE UML modeling and code generating tool. I architected and delivered the bid wining solution to Electrical Government Organization (ANEEL).
Regional Sales/Mktg Manager, Distributor Operations Director, Sr. Consultant
at Texas Instruments Inc. and later, Sterling Software Inc.
April 1992 - May 2000
“Silver Achievement” award in 1997 for 141% of target and 85% overall service contribution. Business IT strategy (IDE tools ALM) in government, energy and telecom sectors, winning worldwide bids in telecomm (Telebras). Enabled and led distributors’ architects, managing US - LATAM interactions. “Top Performance Club”, winner of “Excellence Award for Sales Performance” in 1992 and “Star Performer” awards in 1994 and 1996. Architected logistics solutions for Varig, TAM Airlines’ and Vale’s (Brazil) being nominated twice for the International Smithsonian Institute Awards. Managed multiple projects leading distributors and acted as US-LATAM liaison. Introduced web business in LATAM (95).
Dependencies Mgr, Application Owner, Programmer/Analyst
at IBM Global Solutions
May 1989 - March 1992
Won 2 awards, for department contribution and for creating a UML-based approach to model complexity & risk in recursive systems. Application Owner of Federal Billing Management System (multi-site, 3 year, US$13M budget). Led TQA, was focal point for dependencies, disaster recovery/problem resolution (ITIL) and responsible for process improvement, SLA management and customer satisfaction metrics (BSC).
at BMC Software
2016 - 2016 (1 year)
at BMC Software
2015 - 2015 (1 year)
at Adaptworks Inc.
2010 - 2010 (1 year) São Paulo
at USP - FIPECAFI
2009 - 2009 (1 year) São Paulo
2009 - 2009 (1 year) Texas
at Borland/Black Star Training Center
2001 - 2001 (1 year) Distrito Federal
MBA in e-business
at Fundação Getulio Vargas, RJ
1999 - 2001 (2 years) Rio de Janeiro
Linux Network Administration
at Hepta Solutions
2000 - 2000 (1 year) Distrito Federal
Bachelor of Sciences Geology - Geophysics
at University of Tulsa
1978 - 1980 (2 years) Oklahoma
Knowledge and keywords