at The Lee Group- Staffing
February 2016 - at Present
Working with the Payroll manager to update FMLA, reporting, billing reconciliation, updating health information, new hires/terminations in ADP and providing administrative support as needed.
October 2015 - February 2016
Support to client HR staff in areas of FMLA, employee relations, training and development and benefits. Creating, modifying and detailing of job descriptions for all employees and futures positions.
at Office Team Professional Staffing
February 2015 - September 2015
Processing and educating on health benefits, FMLA, short term disability. New hire on-boarding, ADP Workforce time and attendance, electronic filing, payroll and pulling reports. Administrative duties as needed, as well as support the upper management with scheduling on meetings, training and travel.
HR Analyst II-BA
at Norfolk/ State University
October 2005 - November 2014
Overseer and processor of all employee actions and benefits for agency. Benefits such as workers compensation(including investigation/OSHA), retirement, health, FMLA, COBRA as well as STD/LTD. Supervised benefits and front off staff. Provided administrative support to senior staff and hr director such as scheduling of meetings, training, travel, and events for agency and direct. Responsible for office budget and reports required from hr office. Provided customer service to public, student, and staff as well as executive staff to ensure all requester are met and handle in a timely manner meeting the needs of the customer. Also provided support administrative staff to executive office as needed.
Customer Service Support Rep
at Bank of America
September 1998 - September 2005
Maintenance of credit card accounts Floor lead and support handling of incoming and outgoing calls Process of all correspondence from customers, handling their request in a timely manner
Bachelors Degree- Human Resource Management
at University of Phoenix
2012 - 2014 (2 years)
Associates Degree-Business Admin
at University of Phoenix-AXIA
2010 - 2012 (2 years)
at Norview High School
1985 - 1989 (4 years) Virginia
Knowledge and keywords