As a balanced, authentic and empathetic leader, I help people embrace the organization's mission and vision, resulting in achieving objectives through human capital.

Experience

  • Director of Human Resources / Compliance

    at Thomas A. Brady Sports Medicine

    October 2014 - January 2016

    Illinois

    Delivered critical strategic outcomes, consistently driving positive organizational culture. Provided a professional, fair, trusting Human Resources environment, modelling core values. Individually supported 205+ onsite and remote employees across five states: IN, PA, IL, VA and FL, including 19 orthopedic surgeons and 5 physician extenders located at two IN surgical practice sites. Responsible for Human Resources, Compliance and Ethics, OSHA and Safety, Benefits, Payroll, overseeing Information Systems, Accounts Payable/Receivable and Clinical Research departments. Successfully managed talent recruitment, retention, employment branding, leadership coaching, training and development, employee relations, compliance and ethics, safety measures, HR laws, policies, performance management, worker’s compensation and unemployment claims, diversity, reductions in force, employment verifications, exit interviews, HR analytics and reporting, employee benefits and payroll administration.

  • Senior Human Resources Consultant

    at HR Business Solutions

    March 2014 - October 2014

    Virginia

    Delivered strategic customized client consultation services, creating targeted products, services and training, employee file and I-9 audits, employee handbooks, job descriptions, documents, investigations and terminations. Assessed and researched employment issues, HR policy and programs, regulatory compliance requirements; ensuring successful resolutions.

  • Human Resources Administrator

    at John Randolph Medical Center

    April 2012 - September 2013

    Virginia

    Senior Administration team member at 141-bed HCA hospital. An engaged Administrator for Human Resources, Organizational Development, Employee Health, Patient Services & Volunteers, and Pastoral departments. Met daily with newly admitted patients, gathering real time data for continuous patient care delivery improvement. Coached management and staff effectively. Served as Affirmative Action Officer. Influenced positive culture change with 38% improved hiring results. Implemented Service Excellence Program, panel/peer interviews, High/Solid/Low, improved employee events, Orientation, onboarding, leadership development, patient/employee rounding (15% increased HCAHPS/Quality scores), with two successful Joint Commission facility surveys. Division Employee Engagement Survey Champion (93% / 560 employees) and Facility Innovators Award Leader. Certified Crucial Conversations Trainer and Customer Service Trainer.

  • Director of Operations / Human Resources

    at Hampton University Proton Therapy Institute

    May 2008 - April 2012

    Virginia

    Created effective Operations, Human Resources, Compliance and Management policies and processes for this $225 million, 98,000 sq. ft. proton therapy cancer treatment facility, opening the facility on time and on budget. Oversaw construction (5 gantry treatment rooms, PET/CT imaging suite, 6 clinic rooms, boardroom and administrative office suites). Integral in selection of Oncology Information System and launching medical billing systems. Negotiated successful equipment, warranty and vendor agreements (cost savings of over $1.4 million on CT procurement). Responsible for full Human Resources life cycle. Managed Human Resources, IT, Security, Reception, Patient Services, Facility Engineering and Environmental Services departments.

  • Director of Human Resources

    at Riverside Health System

    July 1991 - August 2007

    Virginia

    Created and managed an effective Human Resources department in the 2nd largest Division of Riverside Health System. Supervised five team members, supported 1,500 physicians, managers and staff at 130+ sites, three hospital emergency departments, Product Service Lines, Peninsula Pharmacy Services, five medical/radiation oncology sites and three ambulatory surgery centers. Created recruitment, group interviews, New Employee Orientation, STAR+FISH Customer Service Program and Compliance and Ethics Program. Oversaw regional compensation, benefits and equity analyses, complex retirement design, multi-tier productivity and certification bonus structures. Supported ten system-vice presidents and administered ten benefit plans. Appointed 1st Division Privacy Officer, 1st System Project Kaleidoscope Coordinator for RHS employee referral program, as well as 1st RHS Transition Services Coordinator.

Education

  • SHRM-Senior Certified Professional

    at Society for Human Resources Management

    2015 - at Present (4 years) Virginia

  • Certified Professional Coder

    at American Academy of Professional Coders

    2009 - at Present (10 years) Virginia

  • Senior Professional in Human Resources

    at Human Resources Certification Institute

    2002 - at Present (17 years) Virginia

  • Master's Degree

    at George Washington University

    2004 - 2005 (1 year) Virginia

  • Bachelor's Degree

    at Saint Leo University

    1998 - 2002 (4 years) Virginia

Languages

  • English Native

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