As a balanced, authentic and empathetic leader, I help people embrace the organization's mission and vision, resulting in achieving objectives through human capital.
Director of Human Resources / Compliance
at Thomas A. Brady Sports Medicine
October 2014 - January 2016
Delivered critical strategic outcomes, consistently driving positive organizational culture. Provided a professional, fair, trusting Human Resources environment, modelling core values. Individually supported 205+ onsite and remote employees across five states: IN, PA, IL, VA and FL, including 19 orthopedic surgeons and 5 physician extenders located at two IN surgical practice sites. Responsible for Human Resources, Compliance and Ethics, OSHA and Safety, Benefits, Payroll, overseeing Information Systems, Accounts Payable/Receivable and Clinical Research departments. Successfully managed talent recruitment, retention, employment branding, leadership coaching, training and development, employee relations, compliance and ethics, safety measures, HR laws, policies, performance management, worker’s compensation and unemployment claims, diversity, reductions in force, employment verifications, exit interviews, HR analytics and reporting, employee benefits and payroll administration.
Senior Human Resources Consultant
at HR Business Solutions
March 2014 - October 2014
Delivered strategic customized client consultation services, creating targeted products, services and training, employee file and I-9 audits, employee handbooks, job descriptions, documents, investigations and terminations. Assessed and researched employment issues, HR policy and programs, regulatory compliance requirements; ensuring successful resolutions.
Human Resources Administrator
at John Randolph Medical Center
April 2012 - September 2013
Senior Administration team member at 141-bed HCA hospital. An engaged Administrator for Human Resources, Organizational Development, Employee Health, Patient Services & Volunteers, and Pastoral departments. Met daily with newly admitted patients, gathering real time data for continuous patient care delivery improvement. Coached management and staff effectively. Served as Affirmative Action Officer. Influenced positive culture change with 38% improved hiring results. Implemented Service Excellence Program, panel/peer interviews, High/Solid/Low, improved employee events, Orientation, onboarding, leadership development, patient/employee rounding (15% increased HCAHPS/Quality scores), with two successful Joint Commission facility surveys. Division Employee Engagement Survey Champion (93% / 560 employees) and Facility Innovators Award Leader. Certified Crucial Conversations Trainer and Customer Service Trainer.
Director of Operations / Human Resources
at Hampton University Proton Therapy Institute
May 2008 - April 2012
Created effective Operations, Human Resources, Compliance and Management policies and processes for this $225 million, 98,000 sq. ft. proton therapy cancer treatment facility, opening the facility on time and on budget. Oversaw construction (5 gantry treatment rooms, PET/CT imaging suite, 6 clinic rooms, boardroom and administrative office suites). Integral in selection of Oncology Information System and launching medical billing systems. Negotiated successful equipment, warranty and vendor agreements (cost savings of over $1.4 million on CT procurement). Responsible for full Human Resources life cycle. Managed Human Resources, IT, Security, Reception, Patient Services, Facility Engineering and Environmental Services departments.
Director of Human Resources
at Riverside Health System
July 1991 - August 2007
Created and managed an effective Human Resources department in the 2nd largest Division of Riverside Health System. Supervised five team members, supported 1,500 physicians, managers and staff at 130+ sites, three hospital emergency departments, Product Service Lines, Peninsula Pharmacy Services, five medical/radiation oncology sites and three ambulatory surgery centers. Created recruitment, group interviews, New Employee Orientation, STAR+FISH Customer Service Program and Compliance and Ethics Program. Oversaw regional compensation, benefits and equity analyses, complex retirement design, multi-tier productivity and certification bonus structures. Supported ten system-vice presidents and administered ten benefit plans. Appointed 1st Division Privacy Officer, 1st System Project Kaleidoscope Coordinator for RHS employee referral program, as well as 1st RHS Transition Services Coordinator.
SHRM-Senior Certified Professional
at Society for Human Resources Management
2015 - at Present (4 years) Virginia
Certified Professional Coder
at American Academy of Professional Coders
2009 - at Present (10 years) Virginia
Senior Professional in Human Resources
at Human Resources Certification Institute
2002 - at Present (17 years) Virginia
at George Washington University
2004 - 2005 (1 year) Virginia
at Saint Leo University
1998 - 2002 (4 years) Virginia
Knowledge and keywords