Job description


  • Entry level
  • No Education
  • Salary to negotiate


Job Title: Academic Advisor II, Lucas CoB
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 25241
Job Code: 3082 Student Services Professional II
Department: Holland Student Success Center
CompensationClassification: Student Services Professional II
Anticipated Hiring Range: $4,375/month - $4,600/month
Salary Range: $4,304/month - $6,120/month
FLSA Status:Exempt

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please visit
Working HoursMonday - Thursday 8:00 am - 6:00 pm
Friday 8:00 am -12:00 pm
About the PositionReporting to the Associate Dean, Undergraduate Programs of the Lucas College of Business and receiving work lead direction from the Director of the JHSSC, the Academic Advisor will provide moderately complex, consistent and accurate student services support for the JHSSC with limited supervision in a high-volume and fast-paced work environment. Such services include: providing information and advising to current and prospective students through academic planning and successful paths to graduation, helping students find solutions for issues they may face, collaborating with relevant constituents to advocate for student needs, informing and referring students to relevant university services and resources, coordinating student success programs, events and projects of the JHSSC.
Required Qualifications-Equivalent to graduation from a four-year college or university in one of the behavioral
sciences, public or business administration or a job related field
- Two years of professional experience in one of the student services program areas or in a
related field. A master's degree in a job related field may be substituted for one year of the
professional experience
Preferred Qualifications- Master's degree from an accredited four-year college or university in Counseling, Student
Affairs, or related area
- Experience working in an advising office/center, preferably a high volume and fast-paced work
- Experience working with students, staff, faculty and administrators from a diverse background
- Experience with university and college advising policies and procedures
Knowledge, Skills & Abilities- Knowledge of University policies, major, GE and system requirements for graduation
- Knowledge of basic principles of individual and group behavior, and techniques and methods
of interviewing students for the purposes of holistic academic advising
-Ability to effectively draft and compose correspondence and standard reports in writing
-Ability to motivate and advocate for students
-Ability to coordinate and lead outreach activities and work with teams to develop and present
outreach materials
Application ProceduresComplete the SJSU Online Employment Application and attach the following documents:
-Letter of Interest
-List of References

All applicants must apply within the specified application period: November 8, 2019 November 24, 2019. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Equal Employment StatementSan José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Reasonable accommodations will be provided for applicants with disabilities who self-disclose.
Contact InformationUniversity Personnel
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  • business administration
  • education
  • excel