- Entry level
- No Education
- Salary $18,000.00 - $30,000.00 unpaid work
Bachelor's degree or equivalent practical experience.
Ability to speak and write in English fluently and idiomatically.
2 years of sales/relationship management experience in the technology industry in a SaaS and/or cloud environment.
Experience translating analysis and insights into actionable business plans.
Experience executing email campaigns through marketing automation and CRM tools.
Understanding of the technology market, and a passion for Google applications and cloud computing.
Ability to manage multiple tasks with shifting priorities and varying deadlines.
Demonstrated organizational and project management skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
The Google Cloud Small and Medium Business (SMB) team focuses on working with Small and Medium-sized Businesses, and we are looking for an Account Manager to help to develop the business. In this role, you'll bring Google's portfolio into SMB companies around the world, handling complex customer and stakeholder relationships with ease.
The Google Cloud teams work with schools, companies, and government agencies in order to make them more productive, mobile and collaborative. As such, you will help to ensure that customers get a tailored experience, from initial contact to full on-boarding with Google Cloud. You will also work closely with our SMB Account Management team to ensure that existing customers are optimizing Google’s suite of products.
Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.
Manage G Suite promotion, adoption and customer satisfaction via various communication channels.
Work with reseller partners to generate business opportunities through the partner channel.
Identify opportunities to advocate for other products.
Leverage customer feedback to drive improvements to the content shared.
Liaise with Marketing and Product teams to improve the overall experience.
About the company
Google is not a conventional company, and we don't intend to become one. True, we share attributes with the world's most successful organizations - a focus on innovation and smart business practices comes to mind - but even as we continue to grow, we're committed to retaining a small-company feel. At Google, we know that every employee has something important to say, and that every employee is integral to our success.
We provide individually-tailored compensation packages that can be comprised of competitive salary, bonus, and equity components, along with the opportunity to earn further financial bonuses and rewards. Googlers thrive in small, focused teams and high-energy environments, believe in the ability of technology to change the world, and are as passionate