- Entry level
- No Education
- Salary to negotiate
Account Services Representative
Account Services Representatives are responsible for maintaining all aspects of account management while providing timely and accurate information to the sales team and to the client. This involves working with multiple departments such as Advertising Sales, Inventory, Strategic Planning, Commercial Operations, Finance and Billing.
Duties and Responsibilities
Responsible for maintaining and monitoring all upfront and scatter deals in order management system
Develop strong understanding of our products and capabilities to better develop solutions for advertisers
Serve as the first line of contact with internal and external entities to ensure proper maintenance of advertisers’ schedules
Support and enhance agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelines
Deal Maintenance and Stewardship:
Schedule commercials and coordinate client brand allocations, reconcile account discrepancies, send flowcharts and issue change notices to clients
Steward deals through careful monitoring of delivery
Offer recap packages to clients as needed and as available
Develop a strong working relationship with Commercial Operations guaranteeing a timely and precise order process
Collaborate with Sales Planner, Account Executive and Marketing to ensure that all marketing elements are properly booked and executed
Identification and resolution of invoice discrepancies and adjustments
• Bachelor's degree
• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered
• Must be willing to work in Chicago, IL
• Willingness to travel and work overtime
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• Client Service and/or Account Management experience a plus.
• Must have strong communication/interpersonal skills, be able to multi-task in a fast paced environment, be detail oriented and responsive, deadline driven and have strong quantitative reasoning skills.
• Computer Skills – Proficient in Microsoft Office (Excel, Word, and Outlook)
Sub-BusinessAd Sales Strategic Planning
At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
About the company
NBCUniversal is where opportunities are found and careers are made. From the front lines to the top executive roles, we make it easy for potential candidates to explore opportunities and find the right fit with our team.