Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • STOWE US

Description

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Climbing Wall facilitator will work to provide guests with an Experience of a Lifetime while enjoying the thrills of the climbing wall. The guides will work at various stations to provide instruction, safety overview and guidance to our guests as they enjoy all the different route options the climbing wall has to offer.

Responsibilities include (but are not limited to):
Follows and adheres to all company and departmental service standards.
Maintain a safe work area; ie tools stored, snow/dust removal, deck clear of debris etc.
Abides by operating procedures; ie opening/closing procedures, inspections of equipment, communicating with guests etc.
Greets, makes eye contact, listens to and responds appropriately to every guest's needs and or questions.
Adapts schedule and work flow to changing business levels.
Follows and performs all departmental policies and procedures.
Work is performed in an efficient, accurate and organized manner.
Monitor the operations of the activity and its components continually, and notify appropriate personnel of any problems or unusual conditions.
Completes all required paperwork legibly and in a timely manner.
Willingly performs expected amount of physical work.
Responsible for accurate record keeping pertaining to all operational log sheets.
Groomed and outfitted in the proper uniform according to department and company standards.
Willingly performs other tasks as assigned.

Physical Requirements:
Lift/push up to 50 pounds regularly and up to 100 pounds occasionally - Able to reach above head and operate tools and activity components.
Climb, balance, stoop, kneel, crouch, crawl, stand, walk, push, pull, lift, grasp, feel, hear, see, repetitive motions, carry.

Requirements:
Over 18 years old
High school education required.
Ability to work quickly and remain alert, and to strictly observe safety procedures. Ability to learn a variety of information about activities, events, policies, procedures, schedules, and the like pertaining to the resort and the area.
Excellent interpersonal skills; Ability to engage guests in a courteous, efficient, and confident manner.
Strong understanding of guest service
Positively contributing team player
Previous experience working with Outdoor Programs or similar activity (strongly preferred)

Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont's highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town. Come join the Stowe Mountain team where you'll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 172408

  • operator
  • performed