Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Arizona


Job Title: Assistant Director, Student Employment

Location: NAU Career Development

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 604719

Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU’s culture of excellence.

Special Information

Interested candidates are required to submit a cover letter and resume addressing the minimum and preferred qualifications, as well as three professional references for full consideration.

Evening work (average of 3-4 nights/month) is required during peak times (September-November, February-April) and occasional weekend work (typically 4-5 days/year) is required.

Special Information

***This position is open to current regular, benefit-eligible NAU employees ONLY. (Temporary employees, student workers, variable-hour benefit-eligible employees, and other non-regular employees are not eligible to apply).***

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Job Description

Program Development and Management (60%)

- Direct and oversee the Student Employment program within NAU Career Development, prioritizing tasks and activities and allocating available resources to best achieve the program’s goals and objectives.
- Develop and articulate an NAU-wide Student Employment philosophy that meets the needs of NAU’s student population and effectively prepares them for the realities of the 21st century workforce; develop or oversee the development of initiatives grounded in this philosophy.
- Advise and provide guidelines, tools, and templates to deans, directors, department heads, and supervisors to ensure that student employees NAU-wide have a consistent, compliant employment experience that prepares them for life after graduation; ensure that policies, processes, and procedures align to the strategic goals of the university.
- Design, develop, implement, and evaluate Student Employment processes, practices, tools, and templates NAU-wide in the following key areas:

Recruitment, Selection, and Onboarding

- Maximize vehicles to connect students with employment opportunities through strategic relationships, Handshake, the Part Time Job Fair(s), and other avenues.
- Demonstrate a commitment to Diversity and NAU's Affirmative Action Plan; ensure that opportunities are equally accessible to all students.
- Provide guidelines for successful selection and onboarding of student employees.
- In partnership with Financial Aid, promote the benefits of hiring Federal Work Study Students, and provide opportunities for FWS-eligible students and departments to connect.

Training and Professional Development

- Establish and maintain guidelines to ensure compliance with all federal, state, local, university, and departmental regulations.
- Provide and/or oversee training that helps students identify the career readiness competencies and transferable skills gained through Student Employment and articulate these skills on their resume and during the internship or job search process.

Performance Management

- Provide tools and templates to facilitate developmental conversations between supervisors and student employees.
- In partnership with Human Resources implement and maintain a performance appraisal framework for student employees.
- In partnership with Human Resources implement and maintain a conflict resolution framework for student employees and their supervisors.

Recognition and Awards

- Establish guidelines for recognition of student employees and their supervisors, including the annual Student Employee of the Year (SEOTY) Award and Supervisor of the Year (SOTY) Award.
- Provide oversight for award nomination collection, selection of winner(s) by committee, procurement of awards, and celebration ceremony/delivery of awards to winner(s).


- In partnership with Human Resources oversee role category descriptions and salary levels to ensure consistent classification and compensation of student employees.
- Ensure that departments understand requirements for non-salaried compensation (e.g., housing, stipends).
- Implement goals and objectives for Student Employment and evaluate the effectiveness of specific projects or initiatives based on completion of these goals.
- Manage specific projects throughout the project lifecycle from conceptualization through development, implementation, and assessment.
- Plan and implement, or oversee, Student Employment events such as training and part time job fairs.
- Work with NAU Marketing and Student Affairs Communications to develop marketing campaigns/collateral, promote events, and effectively maintain the NAU Career/Student Employment brand.
- Benchmark and adapt leading practices from other universities and institutions.

Career Advising and Education (20%)

- Develop or oversee the development of workshops and other training events of varying sizes on a variety of career readiness topics including resumes/cover letters, interview skills, and job search strategies related to Student Employment.
- Advise individual students on resume/cover letter development, interview skills, and job search strategies as they relate to Student Employment.

University Partnerships (10%)

- Develop and nurture relationships within the university with departments/stakeholders who can be valuable partners to NAU's Student Employment program.
- Serve on university-wide committees.

Team Management and Development (10%)

- Manage the department in the absence of the Director.
- Supervise, either directly or indirectly, all staff within the Student Employment Program, to include classified staff, graduate assistants, graduate interns, and student employees. Set performance goals, provide coaching and feedback, and assess performance through annual appraisals.
- Assign staff to projects based on their strengths, interests, skill sets, and professional/personal growth needs. Balance workload and assignments and identify professional development opportunities for skill building.
- Set objectives for projects and assignments, provide coaching, guidance, and feedback through project/assignment lifecycle, and review and approve work products.
- Recommend and/or initiate actions involving discipline, promotion, transfer and motivation of employees.
- Provide input into budgeting process and ensure that projects are executed within established budget.
- Represent Student Employment at NAU, regionally, and beyond at conferences and other professional development events.

NAU is currently engaged in an Organizational Growth and Effectiveness Initiative, which focuses on positioning the University for future success of its operational practices. As a result, some aspects of this position may be subject to change, such as, but not limited to: duties, titles, reporting structure, etc.

Minimum Qualifications

- Bachelors degree
- 2+ years experience supervising student employees.
- 2+ years teaching, counseling, or advising college students or young professionals on career, professional, or student development topics.

Preferred Qualifications

- Masters degree in related field (Students Affairs, Business, Organizational Leadership, Human Resources, Education, or other related field.
- 5+ years experience supervising student employees.
- 5+ years program development and implementation in a higher education, non-profit, or corporate environment.
- 2+ years experience developing and facilitating professional development programs for student employees or young professionals.
- 2+ years experience in human resources or perfuming similar work, including recruitment and selection, training and development, performance management, and/or compensation/classification.
- 1+ years experience working in a university career development office.
- Experience developing and implementing innovative programs to build professional and/or career readiness skills.
- Experience developing and nurturing stakeholder relationships across a large, diverse organization.
- Experience assessing programs utilizing both quantitative and qualitative methods.

Knowledge, Skills, & Abilities

- Knowledge of 21st Century workplace and workforce trends.
- Knowledge of career development and related theories.
- Skill in professional communication, both written and verbal.
- Skill in developing, implementing, and evaluating innovative programs.
- Strong team development and relationship building skills.
- Skill in coordinating activities and establishing priorities in a resource-constrained environment.
- Ability to creatively implement change and thrive in a dynamic organizational setting.
- Computer proficiency in Microsoft Office.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year the Northern Arizona University Police Department releases an annual security report. The report is a result of the federal law known as the Clery Act and contains policy statements that address the school’s policies, procedures and programs concerning safety and security including policies for responding to emergency situations and sexual offenses. The report contains three year

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