Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Park City


Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

As the Rental Shop Assistant Store Manager, you are responsible for maintaining store operations to Vail Resorts company expectations, which includes assisting the Store Manager with inventory and budgets, helping to provide ongoing training for seasonal and year-round staff, and maintaining an exceptional standard of guest service! We're hiring this role within two of our largest and busiest stores, and are seeking hard-working, organized, guest service oriented, and passionate Assistant Store Managers to join the team! Enjoy perks such as a Free Epic Pass for yourself and your dependents, specific retail-team discounts, resort restaurant discounts, free leadership classes, career development opportunities, and so much more!

Health Insurance benefits available for Full Time Year Round employees.

Job Responsibilities:

- Generate sales, demonstrate and maintain a professional standard of guest service
- Assist Store Manager in maintaining an enthusiastic and professional standard of guest service
- Provide training resources for employees in POS, product knowledge, guest service, and sales
- Administer company policies and guidelines
- Assist Store Manager in communicating company values and goals to the employees
- Assist Store Manager in monitoring and controlling a daily payroll budget
- Maintain merchandising and cleanliness standards
- Manage inventory control and meet or exceed inventory goals
- Enforce company cash handling and other Loss Prevention policies and procedures; protect company assets through loss prevention techniques
- Recruit and assist in maintaining a quality staff
- Remain current on new industry products and trends; demonstrate knowledge of products
- Maintain all company paperwork according to policies and standards
- Other duties as assigned


- At least 3 years of retail sales experience - preferred
- At least 1 year of ski/snowboard rental management experience - required
- High school diploma or equivalent - required
- Proficient in Microsoft Office applications - required
- Ability to communicate frequently with co-workers and guests in accurately spoken and written English - required
- Excellent verbal and written communication skills
- Self-motivated with the ability to multi-task
- Familiarity with rental and retail POS system - preferred
- Must be a team player and be able to handle fast paced stressful environment
- Possess the desire to offer the highest customer service standards to guests

Becoming part of the Park City team means you're joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America's largest mountain resort, Park City has a pulse that's as charming as it is rewarding. Join our team and come experience all that Park City has to offer.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 171932

  • customer service
  • retail
  • shop assistant