Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Kapolei


Job Summary

The Four Seasons Resort O’ahu at Ko Olina is looking for an Associate Director of Sales who has a passion for excellence and the spirit of aloha.

The Associate Director of Sales reports to the Director of Sales and is responsible for leadership of the Group Sales team in addition to achievement of a personal selling goal.

Join Our Ohana

We invite you to join our ‘ohana at the Four Seasons Resort O’ahu at Ko Olina as we continue to curate experiences at one of the finest resorts in the world. We’re excited to bring the Four Seasons Experience to O’ahu for the first time and embrace the unique local culture here in Hawai’i. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. Four Seasons has been ranked in FORTUNE Magazine’s 100 Best Companies to Work For since 1998. We’re looking for individuals with not only the right skills and attitude for the role, but also the aloha spirit!

Manage a portfolio of key accounts; supervise sales and administrative staff as assigned by DOM and DOS; assist with administrative responsibilities

Book established room night and revenue quota

Reach compliance goal in all hotels

Develop incremental accounts and bookings for hotel

Specific responsibilities include but are not limited to supervising sales, Delphi and administrative training; assisting with Marketing Plan development

Produce “Beyond Compare” interactions with customers and hotels

Provide platform for hotels and customers to be educated and do business

Provide timely market intelligence and research and advice appropriate Four Seasons Hotels and Resorts.

Define FSHR brand in the mind of the customer through behaviour and interactions

Plan sales developments, sales calls/trips, client recognition and events as directed

Design and implementation of sales and sales related programs to solicit business for Four Seasons Hotels and Resorts.

Participate in designed travel industry functions

Administrative Responsibilities

Assist Director of Sales for sales activities, industry functions and office administrations.

Management of account files in accordance with MOS.

Update the account databases on quarterly basis.

Well versed with the delphi Sales System and work closely with Delphi administrator to ensure all leads and activities are entered on timely basis

Submission of expense reports, pre and post trip reports on timely basis.

Prompt handling of all incoming correspondence by accounts/clients.

Prompt handling of all incoming correspondence from Four Seasons Hotels and Resorts.

Attend weekly sales meetings.

Attend Systems training as required

Communicate closely with DOS/DOM and office staff to generate and motivate enthusiasm in the office

Coordinate with Regional System Administrator for daily administrative works.

US Work Authorization is required unless candidate is currently in a managerial position at a Four Seasons Location. Current Four Seasons Managers may qualify for L1 Visa Sponsorship.

About Four Seasons Resort O'ahu at Ko Olina

On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – Four Seasons Resort O’ahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury.

Chic and light-filled with vast ocean views, our 371 accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons.

Working at Four Seasons

Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.

Learn more about Four Seasons

Learn more about Four Seasons O’ahu at Ko Olina on Social Media

Instagram: @FSOahu

Twitter: @FSOahu



We look forward to receiving your application! Mahalo!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ''EEOC is The Law'' Information poster please visit this website -

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