Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Eau Claire

Description

Position Description

Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.
 
Positions in this function are responsible for preparing, processing and maintaining new member or group enrollments. Positions may load new member or group data into the enrollment database & update the database with changes. Positions may also respond to member eligibility or group questions & verify enrollment status. Positions may work with various types of member correspondence. Positions may also be responsible for reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes. Positions may also be responsible for inventory control of member and group transactions.  

This is a challenging role with serious impact. It's a fast paced, intense and high volume operation where accuracy and quality are essential. You'll need to be focused, learn fast and contribute quickly as well as communicate effectively.

Primary Responsibilities:
Prepare, process and maintain new member or group enrollments
Respond to member eligibility or group questions and verify enrollment status
Reconcile eligibility discrepancies, analyze transactional data and submit retroactive eligibility changes
Research errors by comparing enrollment error reports against system information along with records from the Center for Medicare and Medicaid Services

Required Qualifications:
High School Diploma / GED (or higher)
1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
Proficiency with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
Ability to create correspondence and work within templates in Microsoft Word
Ability to perform Data Entry and use sort/filter options in Microsoft Excel
Preferred Qualifications:
Prior eligibility / enrollment experience
Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in healthcare. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our Healthcare system. Ready? It's time to do your life’s best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UHG, UnitedHealth care, enrollment eligibility, contract loading

Job Details
Requisition Number
782905
Job Title
Associate Enrollment / Eligibility Representative - Eau Claire, WI
Job Family
Enroll and Empl Contract Install
Business Segment
UHC Benefit Ops - MandR Ops
Job Location Information

Eau Claire, WI
United States
North America
Additional Job Detail Information

Employee Status
Regular
Schedule
Full-time
Job Level
Individual Contributor
Shift
Day Job
Travel
No
Telecommuter Position
No
Overtime Status
Non-exempt

About the company

Our mission is to help people live healthier lives and to help make the health system work better for everyone.

A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, we’re doing a lot of good for more than 85 million people worldwide.

Our biggest point of differentiation is our people - and the collective talent, energy, intelligence and drive our force of 188,000 individuals around the world bring to our mission every single day. So, how do we do it? With our every action, interaction and intention that demonstrates the five fundamental values that guide everything we do:

• Integrity
• Compassion
• Relationships
• Innovation
• Performance

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