Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Englewood

Description

Bakery Head Clerk D5 KS65

Department: KS Deli/Bakery
Post End Date:
Position Type: Employee
Position Reports To: Store Management
Position Supervises: N/A
Pay Level:
FLSA Status: Non-Exempt
 
 
Position Summary:

Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor and control all established quality assurance standards. Assist in directing, supporting and supervising all functions, duties and activities for the department. Responsible for assisting with the execution of best practices, goals and standards established for the department. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:

Promote trust and respect among associates by communicating company, department, and job specific information.
Collaborate with associates and promote teamwork to help achieve company/store goals.
Establish performance goals for department and empower associates to meet or exceed targets.
Assist in developing adequate scheduling to meet customer needs.
Assist in training and developing associates on performance of their job.
Adhere to all local, state and federal laws, and company guidelines.
Create an environment that enables customers to feel welcome, important and appreciated. Inform customers of bakery specials and recommend items to ensure they get the products they want and need.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Prepare bakery items per customer requests using proper bakery equipment.
Offer product samples to help customers discover new items or products they inquire about.
Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
Prepare foods according to the food temperature logs and follow cooking instructions.
Assist in the development and implementation of a department business plan to achieve desired results.
Create and execute sales promotions in partnership with the department manager.
Stay current with present, future, seasonal and special ads.
Assist in the planning, organizing and supervision of the inventory process.
Schedule routine price changes by updating shelf tags and promotional signs.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:

Ability to handle stressful situations
Effective communication skills
Knowledge of basic math
Retail or Customer Service experience
Desired Previous Job Experience

High school diploma or equivalent
Management experience
Second language: speaking, reading and/or writing
 
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
 
Education Level: High School Diploma/ GED Required
Required Travel: Up to 25%
Required Certifications/Licenses: None
Regions: Mountain
 

 
 
 
 


Nearest Major Market: Denver

About the company

Kroger, one of the world’s largest retailers, employs more than 339,000 associates who serve customers in 2,425 supermarkets and multi-department stores in 31 states under two dozen local banner names including Kroger, City Market, Dillons, Jay C, Food 4 Less, Fred Meyer, Fry's, King Soopers, QFC, Ralphs and Smith's. The company also operates 789 convenience stores, 337 fine jewelry stores, 1,109 supermarket fuel centers and 38 food processing plants in the U.S. Kroger also operates over 80 “The Little Clinic” retail healthcare sites inside select Kroger, King Sooper and Fry’s stores.

Recognized by Forbes as the most generous company in America, Kroger supports hunger relief, breast cancer awareness, the military and their families, and more than 30,000 schools and grassroots organizations in the communities it serves. Kroger contributes food and funds equal to 160 million meals a year through more than 80 Feeding America food bank partners. For more information please visit Kroger.com.

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