Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Columbus


Department: RND Store
Position Type: Employee
Position Reports To: Bakery Manager
Position Supervises: N/A
Pay Level:
FLSA Status: Non-Exempt
Position Summary:

Backup the department manager and oversee the department successfully in the manager’s absence, mastering the Standard Operating Procedures (SOP’s) including merchandising, order guides, scheduling, contribution to profit, people development and customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:

Encourage teamwork through cooperative interactions with co-workers.
Welcome, serve and assist customers to provide excellent customer service.
Ensure proper staffing to address service levels and efficient utilization of labor.
Operate equipment (e.g., knives, box cutter and pricing gun) according to company guidelines.
Effectively communicate with customers and respond to questions and requests in a timely manner.
Ensure opening/closing procedures are followed according to the standard operating procedures (SOPs).
Assure storage and code dating SOPs are adhered to for all products.
Ensure all price changes and in-store transfers occur in a timely fashion in the department manager’s absence.
Ensure the removal and disposal of un-sellable product from the department.
Follow all merchandising guidelines, including display models, signage, and product packaging.
Monitor the temperature and placement of products in coolers and freezers to maintain freshness of products.
Oversee product portion control to ensure SOPs are met.
Ensure all receiving procedures are adhered to appropriately in the department manager’s absence.
Proof, bake, glaze, top, and thaw product in accordance with SOPs.
Perform stocking duties, ensuring correct placement of stock and refilling of product.
Follow all company and department policies and SOPs.
Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
Maintain ability to work all shifts and flexibility to relocate to another store location.
Physical demands include, but are not limited to, frequently walking on wet surfaces, standing, turning, kneeling, reaching, squatting, stooping/bending, lifting and carrying objects 5 to 80 lbs. and pushing/pulling objects 200 to 2,000 lbs. exposure to hot/cold temperatures. Occasionally crawl, climb ladders and walking on uneven ground.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications/Education:

High school diploma or general education degree, 1+ years’ retail experience or an equivalent combination of education and experience
Effective interpersonal and customer service skills
Friendly, approachable and outgoing demeanor/team player
Sound judgement/decision making skills
Strong math skills (e.g., calculate discounts, proportions, percentages)
Basic algebra and geometry skills (e.g., calculate circumferences, volume)
Ability to read/interpret documents (e.g., training manuals)
Good oral and written communication skills
Ability to speak effectively to groups of customers/employees
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
Education Level: Associates Desired
Required Certifications/Licenses: None
Shift(s): [[mfield4]]
Regions: Midwest
States: Wisconsin

Nearest Major Market: Madison

About the company

Kroger, one of the world’s largest retailers, employs more than 339,000 associates who serve customers in 2,425 supermarkets and multi-department stores in 31 states under two dozen local banner names including Kroger, City Market, Dillons, Jay C, Food 4 Less, Fred Meyer, Fry's, King Soopers, QFC, Ralphs and Smith's. The company also operates 789 convenience stores, 337 fine jewelry stores, 1,109 supermarket fuel centers and 38 food processing plants in the U.S. Kroger also operates over 80 “The Little Clinic” retail healthcare sites inside select Kroger, King Sooper and Fry’s stores.

Recognized by Forbes as the most generous company in America, Kroger supports hunger relief, breast cancer awareness, the military and their families, and more than 30,000 schools and grassroots organizations in the communities it serves. Kroger contributes food and funds equal to 160 million meals a year through more than 80 Feeding America food bank partners. For more information please visit

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