- Entry level
- No Education
- Salary $16.50 - $17.00 gross per hour
- SAN DIEGO DOWNTOWN, CA
Growing Company in Lemon Grove Seeks an experienced Call Center Representative!
OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Call Center Representative! Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. This San Diego, California Customer Service Representative position could be for you, if you're available for a temporary to full-time opportunity.
- Contribute accurate, friendly customer service in a timely fashion
- Manage the fielding and sending of important written business correspondence
- Handle incoming telephone calls (70+ per day inbound calls!)
- Excellent problem-solving skills
- Comfort in pursuing resolutions to complicated customer inquiries
- Excellent written, verbal and social communication skills
- Data entry with accuracy
- Bilingual: Spanish
- 1 to 2 years of Customer Service experience
- Types 50 WPM
- Prior experience in CRM systems is a plus!
- Call-center experience preferred
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Basic knowledge in computer software programs and office equipment
- Perfect attendance to work
- Perks & Future Growth
- Benefits & Insurance
- Opportunity to be brought on as a permanent candidate after 18 weeks of trial period
- Pay increase after becoming a permanent employee
- Extremely friendly coworkers and fun work environment!
- Monthly office events
- Bilingual Spanish
- Experience in CRM System
- Strong Data entry skills
- Customer Service experience
- Ability to thrive in a fast-paced environment
- Great phone etiquette
- Experience with multi line phone systems
- Previous experience scheduling appointments
- Strong computer skills
To be considered for these positions, please email your updated Word version resume to firstname.lastname@example.org. Hope to hear from you soon!
- call center
About the company
Unrivaled Industry Insight. Sophisticated Matching Technology.
And a Personalized Approach.
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