Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Kansas City


Bookstore Clerk

Tracking Code200275 Job DescriptionAnswer phones; provide general Bookstore and C-store information and sales support for high volume retail operation. Assist customers with purchases, operate cash register and assist with data entry. Receive, price and stock merchandise. Perform operational duties at buyback and rental check-in at end of semesters. Take part in cyclical and fiscal physical inventory. Work hours may vary. Must be available to work on Saturdays.

1.GENERAL RESPONSIBILITIES - To provide assistance and support with all aspects of the bookstore operations to the bookstore staff, college faculty and staff members, students and local patrons.

Performance is acceptable when:
a. First line of customer contact with the JCCC Bookstore. Greet customers in a friendly manner.
b. Perform cashiering duties per POS users ' manual: returns, exchanges, inner¬ account transfers and software purchases
c. Accurately place created shelf tags on merchandise shelves per inventory management system.
d. Stock shelves, check in orders, and provide sales floor assistance as needed.
e. Work buyback window during buyback 3 times a year.
f. Participate in cyclical and fiscal physical inventories.
h. Ability to complete detailed work accurately, communicates effectively, prioritize, and have organizational skills.

2. ONLINE ORDER PROCESSING - Coordinate with Receiving/Return Specialists the completion of Amazon and Online orders.

Performance is acceptable when:
a. Pick and pack web orders accurately using inventory management system.
b. Accurately ship orders through UPS shipping
c. Track orders and complete paper work on web orders
d. Work with website provider on education, updates, problem-solving and processing for an efficient, customer friendly web presence.

3. SERVE AS CUSTOMER SERVICE LIAISON - Handle customer inquiries and complaints. Provide information to new customers.

Performance is acceptable when:
a. Customers receive the service and information required.
b. Customer complaints are satisfied or passed to supervisor in a timely manner.

The responsibilities described represent the primary responsibilities of the job. Other responsibilities may be assigned by the supervisor as warranted by business needs. The incumbent is expected to do all assigned responsibilities.

Required Skills
- Dependable, organized, and detail-oriented
- Ability to prioritize, handle multiple tasks and meet deadlines

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
Work is typically performed in an office environment. While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and !(ft up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

Mental Demands
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents ; analyze and solve non-routine and complex office administrative problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with city managers, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.

Required Experience
- High school graduate or equivalent
- One year of retail cashier experience

Benefit Information:

Click here for a summary of our benefit information. If applying for an adjunct position, click here for a summary of our adjunct faculty compensation.

Every employee of the college is expected to treat all members of the college community with dignity and respect demonstrating professional, courteous and respectful behavior and engage in constructive conflict resolution, when needed.


In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

Johnson County Community College welcomes the application of any qualified candidate and does not discriminate on the basis of sex, race, color, national origin, disability, age, religion, genetic information, marital status, veteran's status, sexual orientation, or other factors that cannot be lawfully considered.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email.

For a summary of all disclosures (Background check, Clery Act, ADA, EOE, etc) refer to the links on our Career page.

Job Location Overland Park, Kansas, United StatesPosition TypePart-Time

  • education
  • orders
  • performed
  • retail
  • software