Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Irving


McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At Macro Helix, we are a leader in providing 340B software focused on helping customers improve financial performance, increase operating efficiencies and maintain regulatory compliance.

Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. We understand the importance of a system that works together. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare.  Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Working here is your opportunity to shape an industry that’s vital to us all.

Join our team of leaders to begin a rewarding career.
Position Description
The Technical Business Analyst will provide reporting and analysis of support-based operations data for a health care industry software company using advanced Microsoft Excel (i.e. pivot tables, macros, templates) and customized SFDC, as well as, other software packages. This individual will be responsible for recognizing trends through data analysis, score card creation and custom reporting.

Key Responsibilities
Identifies recurring issues and proposes long-term solutions
Suggests business and/or process improvements using root cause analysis, data mining manipulation and best practices
Work with leadership to establish relevant key score cards that are updated and pushed to respective parties on a regular basis
Conduct ad-hoc analysis and studies for the business as needed to deliver meaningful reports and/or dashboards
Present results and/or recommendations to business stakeholders

Minimum Requirements
2+ years experience in analytics or data related fields
Critical Skills
Experience developing and interpreting reports using SQL, Excel, Oracle, or Access
Advanced Microsoft Excel experience including Vlookup, Pivot tables, etc
Experience developing score cards, dashboards & metrics (Preferred experience in a call center/support desk environment)
Experience and demonstrated skill organizing and presenting complex technical information effectively
Strong verbal and written communication
Ability to analyze data and trends
Proven ability to drive change
Additional Skills
2-5 years call center experience in a lead capacity highly preferred
Analytical and logical thinking
Demonstrated ability to manage multiple tasks while meeting deadlines
Able to work effectively in a team environment with little or no supervision
Sales Force experience a bonus
Customer-focused in all work activities
Pharmaceutical experience / industry knowledge
BA or BS degree or equivalent experience.
Benefits & Company Statement
We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.
It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Pharmacy Systems & Automation, you'll join a team of passionate people working together to improve lives and advance healthcare.

At McKesson, we believe we can empower healthcare. And it all starts with you.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities

Agency Statement
No agencies please.

About the company

McKesson Corporation, currently ranked 5th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better.

For businesses across healthcare, being healthy means having what you need to operate more efficiently and improve the lives of patients. McKesson champions those working on the front lines of healthcare by helping them deliver better care at lower costs. We see the industry the way no one else can: comprehensively. And we’re confident in the impact we create because of that view.

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