Job description

Requirements

  • Entry level
  • No Education
  • Salary $76,400.00 - $114,600.00 gross per year
  • Gainesville

Description

Job Ad
Are you a self-directed individual with a strong customer focus who enjoys partnering with business areas, working with large scale information technology systems and performing analysis and other activities involved within IT service management?
This job is for you!

Gainesville Regional Utilities' Information Technology Departmentis seeking aBusiness Systems Analyst Seniorto join the Application Management division to support the utility's enterprise systems. Examples would include ERP, customer utility billing and city government systems.

The ideal candidatewill:


- Have working knowledge of large scale integrated ERP systems and data flow;
- Comprehensive knowledge of utilities customer information systems;
- Comprehensive knowledge of customer relationship management systems;
- Comprehensive knowledge of billing systems;
- Understand the functions of financial system modules;
- Have experience with system configuration;
- Be a self-starter with strong leadership characteristics that demonstrate skills in effective communication, attention to detail and the ability to adapt to changing work environments;
- Have a positive outlook with a proven track record for building solid working relationships with peers and diverse business groups;
- Have knowledge of various IT systems (i.e. operating systems, applications, databases, servers, networking architecture, routers, switches, firewalls, cyber security, programming languages etc.);
- Have the ability to elicit and facilitate functional and technical requirements gathering, document and perform systems research, design, and analysis and design and execute test cases.


Preference may be extended to candidates who possess:
- Current IT Infrastructure Library (ITIL) Foundation certificationand
- Hands-on experience in designing, configuring or administering customer Information & billing systems

To qualify for this position you must possess:a Bachelor degree from an accredited college or university with major course work in Information Technology, Mathematics, Business Administration or related field,andsix (6) years of progressively responsible experience in business information systems, integrated system analysis, professional analytics, or software lifecycle management;

orAssociate degree from an accredited college or university with major course work in Information Technology, mathematics, business administration, or related fieldandeight (8) years of progressively responsible experience in business information systems, integrated system analysis, professional analytics, or software lifecycle management;

orGraduation from high school or possession of an acceptable equivalency diplomaandten (10) years of progressively responsible experience in business information systems, integrated system analysis, professional analytics, or software lifecycle management.

Relevant IT certification(s) may be substituted for up to two (2) years of education or experience. A valid state driver license is required; a valid Florida driver license is required within 30 days of appointment.


** May fill multiple positions **
** May establish an eligibility list for future hiring.**
** May require additional assessments to fill the position. **
**May underfill**


Note: We may under fill as a Business Systems Analyst II or Business Systems Analyst I with the following requirements:

Business Systems Analyst II ($68,980 – $100,020 Annually)
Bachelor degree from an accredited college or university with major course work in Information Technology, mathematics, business administration or related field and four (4) years of progressively responsible experience in business information systems, integrated system analysis, professional analytics, or software lifecycle management; or
Associate degree from an accredited college or university with major course work in Information Technology, mathematics, business administration or related field and six (6) years of progressively responsible experience in business information systems, integrated system analysis, professional analytics, or software lifecycle management; or
Graduation from high school or possession of an acceptable equivalency diploma and eight (8) years of progressively responsible experience in business information systems, integrated system analysis, professional analytics, or software lifecycle management.
Relevant IT certification(s) may be substituted for up to two (2) years of education or experience.
Business Systems Analyst I ($61,061 – $88,539 Annually)
Bachelor degree from an accredited college or university with major course work in Information Technology, mathematics, business administration, or related field and two (2) years of experience in business information systems, integrated system analysis, professional analytics or software lifecycle management; or
Associate degree from an accredited college or university with major course work in Information Technology, mathematics, business administration, or related field and four (4) years of experience in business, information systems, integrated system analysis, professional analytics, or software lifecycle management; or
Graduation from high school or possession of an acceptable equivalency diploma and six (6) years of experience in business information systems, integrated system analysis, professional analytics or software lifecycle management.
Relevant IT certification(s) may be substituted for up to two (2) years of education or experience.


Job Description
SUMMARY
This is advanced professional information technology lead work conducting business systems analysis and configuration of high complexity that requires the highest level of independent and critical thought, and problem definition and solution analysis.This classification may review the work of lower levels.Work in this class is distinguished from other classes by its leadership duties, interdepartmental interactions, independently executed and highly complex assignments, and superior technical skills.
Incumbents assigned to this classification report to an Information Technology (IT) Manager or Supervisor and work under limited direction.
EXAMPLES OF WORK*
*This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position.The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job.Performance of lower level duties may be required.
ESSENTIAL JOB FUNCTIONS
Depending on the area of assignment:
Researches, evaluates and analyzes software use and operational strategies, business processes and procedures and recommends improvements to responsiveness and reliability.
Analyzes alternative methods and techniques for optimizing software use.
Acts as a liaison to programmers, users and 3rd party representatives to resolve questions of program intent, output requirements, data management, program scope and internal controls and checks throughout the software development lifecycle.
Translates business and stakeholder requirements into functional software specifications for IT system projects, upgrades, and reporting needs.
Researches and performs complex analysis of data sources and relationships.
Analyzes designs and develops complex or custom data collection/retrieval/queries/reporting to support business, statistical or financial analysis.
Troubleshoots, analyzes, resolves, monitors and documents complex user inquiries and system issues for system configuration and interfaces, data collection, data retrieval, queries, reporting, program intent and data errors.
Conceives, coordinates, designs, develops, prioritizes and executes complex software test plans, cases and/or scenarios to evaluate software changes and operational procedures.
Participates in new software implementations including initial studies, input to or creation of functional and technical specification for Requests for Information and Requests for Proposal and evaluation of vendor interviews and responses.
Leads, participates or provides Sign-off in Peer Reviews for process, test scripts, requirements, and other work elements related to proposed solutions.
Prepares, reviews, and approves documentation to departmental standards.
Maintains document management standards: including the planning, implementation, and oversight of a data management and versioning repository that provides for efficient and accurate response to business and management requests for information.
Participates in end user training and business readiness activities
Conceives, designs and performs complex application configuration affecting system functionality and intent.
Creates, schedules, executes, maintains and troubleshoots application logs and batch jobs for major software applications.
Develops and maintains programs and scripts.
Performs statistical analysis on collected data to support system analysis efforts.
Attends work on a continuous and regular basis.
NON-ESSENTIAL JOB FUNCTIONS
May require after-hours, weekend support or on-callresponsibilities.
May function as project team member.
Performs other related duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.Below are the required education, experience, knowledge, skills and abilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Bachelor degree from an accredited college or university with major course work in Information Technology, mathematics, business administration or related field, and six (6) years of progressively responsible experience in business information systems, integrated system analysis, professional analytics, or software lifecycle management; or
Associate degree from an accredited college or university with major cours

  • billing
  • education
  • erp
  • ms project
  • software