Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Basking Ridge


What you’ll be doing...
The Business Transformation Manager (BTM) will work with business unit leaders and functional leaders at the highest levels within the organization – especially the leaders in the wireline business units to execute on a wide variety of strategic and transformative projects aimed at achieving the strategic and financial objectives of the business and preparing the business for future. The BTM will work either individually on small projects or with other BTMs in a larger project team structure to deliver on the business results. The BTM may be asked to drive business transformation efforts, craft operational strategy, develop new revenue-generating initiatives, or conduct analytics across one or more Verizon business units. These transformation initiatives will be conceived at the highest levels of the organization and, as such, will have the visibility at that level.
The BTM will not only get to frame the initiative scope and strategy but will also lead the execution of the recommendations. In this process, the BTM will lead the execution teams drawn from the Business Transformation group and the business and functional units.
Lead conception, scope definition, and execution of various types of strategic and operational business transformation initiatives, ranging from Corporate and Operational Strategy to Process Improvement.
Provide proactive and engaged leadership on key projects designed to increase revenue, reduce expenses, enhance business efficiency, and improve customer experience.
Develop both short-term and long-term recommendations and execution plans to drive business results.
Be an effective change agent utilizing proper stakeholder analysis and change management techniques..
Working with the Director and/or Senior Manager of Business Transformation, and leaders in wireline business units, provide effective leadership for the initiatives under analysis and execution.
Provide senior leadership and functional unit management with updates on project status, key metrics, issues, and risks.
Understand and analyze various drivers impacting key metrics and outcomes and provide a fact-based recommendation to the stakeholders.
Be a liaison between business units on projects that have a multi-organization or business unit scope.
Facilitate team meetings and cross-functional workshops.
Conduct analyses needed to prove or disprove the hypotheses driving the project execution.
Proactively anticipate and work towards mitigating risks to project execution or stakeholder engagement.
Support others by providing just in time coaching on business transformation and process improvement methodologies and tools.
What we’re looking for...
You’ll need to have:
Bachelor’s degree in engineering, business, or related discipline; or four or more years of work experience.
Six or more years of relevant work experience.
Even better if you have:
An MBA or advanced degree.
Experience in Lean and Six Sigma.
Experience working in a tier-1 management consulting organization, especially supporting clients in high-tech, media, cable, or telecom industries.
Experience in Strategy, Marketing, Customer Experience or Business Transformation like function of a high-tech, media, cable, or telecom company.
Outstanding quantitative and analytical skills, including ability to conduct outside/inside research, analyze data, and use MS Excel effectively to develop models and drive analyses.
Ability to drive results at all levels, regardless of reporting structures.
Proven record for managing multiple simultaneous projects on time and budget.
A focus on strategy, operational processes, and customer experience.
Proven record of performance and trusted professional credibility.
Demonstrated competency in strategic thinking that results in new ideas that drive the business forward.
Ability to drive results at all levels, and are comfortable in working up and across the organization – working with senior leaders and front line employees.
Excellent verbal and written communication and presentation skills.
Experience as a team leader with proven facilitation, change management, and problem solving experience and demonstrated competency in strategic thinking that results in new ideas that drive the business forward.
Ability to handle extremely confidential information appropriately.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things

About the company

For more than 100 years, Verizon has been at the center of the communications revolution.
Verizon is one of the largest communication technology companies in the world.

We help people, businesses and things communicate better.

The digital world promises consumers a better, more connected life, and we’re the ones delivering it. We make it possible for people to stay in touch and businesses to connect with their customers. We’re also bringing technology and hands-on learning opportunities directly to kids who need it most. Our goal is to inspire tomorrow’s creators to use technology to build brighter futures for themselves, their families and the world.

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