Job description

Requirements

  • Entry level
  • No Education
  • Salary $16.00 - $17.50 gross per hour
  • SAN DIEGO DOWNTOWN, CA

Description

Growing Company in National City seeks an experienced Call Center Representative!


OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you.

Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position could be for you, if you're available for a short term temporary opportunity.


Your responsibilities


- Contribute accurate, friendly customer service in a timely fashion

- Manage the fielding and sending of important written business correspondence

- Handle incoming telephone calls (70+ per day inbound calls!)

- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Requeriments
Requirements:

- Excellent problem-solving skills

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- Excellent written, verbal and social communication skills

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Basic knowledge in computer software programs and office equipment

- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

- Strong Microsoft Office skills

- A consistently positive approach to your work that is rooted in a businesslike professionalism

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Strong familiarity with patient registrar

- Training materials experience preferred

- Conference room setup & cleanup experience

- Customer service and office administrative skills


We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today!

  • call center
  • crm
  • illustrator
  • relationship
  • software

About the company

Unrivaled Industry Insight. Sophisticated Matching Technology.
And a Personalized Approach.
It’s Why We’re #1.