Job description


  • Entry level
  • No Education
  • Salary $3,599.00 - $5,117.00 gross per month
  • Colorado Springs


Department Information
This position is open only to Colorado state residents.

About Us
If your goal is to build a career that makes a difference, consider joining the dedicated people of theColorado Department of Human Services(CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado.

In addition to rewarding and meaningful work, we offer excellentbenefits:
- Strong, secure, yet flexible retirement benefits including aPERADefined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans
- Medical and dental health plans
- Employer supplementedHealth Savings Account
- Paid life insurance
- Short- and long-term disability coverage
- 10 paid holidays per year plus vacation and sick leave
- BenefitHubstate employee discount program
- CafeWellemployee wellness program
- Excellent work-life programs, such as flexible schedules, training and more

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information, go to

Our Culture & Environment
Our vision is that the people of Colorado will be safe, healthy, and prepared to achieve their greatest aspirations. Through our core values listed below,CDHSstaff are committed to:
- Making decisions with, and acting in the best interests of the people we serve, because Colorado's success depends on their well-being
- Sharing information, seeking input, and explaining our actions because we value accountability and transparency
- Managing our resources efficiently because we value stewardship
- Promoting a positive work environment, and supporting and developing employees, because their performance is essential to Colorado's success
- Meaningfully engaging our partners and the people we serve because we must work together to achieve the best outcomes
- Committing to continuous learning becauseColoradansdeserve effective solutions today and forward-looking innovation for tomorrow

Physical Job location:
Southern Region Office
321 South Tejon Street
Colorado Springs, CO 80903

Description of Job
About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed or detained by the District Court to the custody of the Colorado Department of Human Services. The Division operatesten secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Senate Bill 91-94; a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State.

Division of Youth Services Vision:Achieving youth success and safer Colorado communities.

Division of Youth Services Mission:It is the mission of the Division of Youth Services to protect, restore and improve public safety utilizinga continuum of care that provides effective supervision, promotes accountability to victims and communities, and helps youth lead constructive lives through positive development.

We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado

Summary of the position:
Provide for Youth Committed to the Department of Human Services, in the custody of and on parole with the Division of Youth Services and/or under parole supervision under the Interstate Compact for Juveniles, Provide a continuum of services and programs to assess, treat and serve youth placed in its care for delinquent behavior, while ensuring the safety and security of youth, staff and the community according to the laws of Colorado.

This position exists to provide administrative and technical support to the Southern Regional Office Staff which includes: 12 Client Managers, 4 Program Managers, a Program Assistant, and the Regional Director. The primary focus is assistance to Client Managers and regional management staff for duties related to case management, victim notification, and statutory requirements. This position also provides replacement support to another Administrative Assistant position and the Program Assistant position, ensuring agency mandates are met and service delivery is uninterrupted during absences.

Job Duties:

- Assist Client Managers with clerical duties to include but not limited to the filing of youth records, auditing case files, working with DHS in assigning Client Managers to Team Decision Meetings and other clerical duties; coordinates the ordering of replacement equipment for Client managers; provides quality control measures for case files ensuring they meet audit standards; tracks and maintain statutory requirements such as restitution, referrals, and transcripts using spreadsheets and reports; responsible for the inventory and inspection of restraint equipment; monitors the check out and return of case files from the office.
- Manages the region Special Service Funds process; receive requests and make purchases for youth, using the 480 funds; responsible for monitoring and managing the region's 480 petty cash funds to include performing monthly audits for accuracy and filing for reimbursement of funds; responsible for the completion and reallocation of the monthly Purchase-card expenditures; oversee the chain of custody of funds with Client Managers ensuring the return of signed
receipts in the required timeline; responsible for the purchasing of Client Manager's supply requests.
- Oversee and manages the region's Victim Notification Program; coordinates with Client Managers to ensure proper and timely notification are being sent to victims; respond to inquiries for information from the Central Office Victim notification Coordinator , guardians of victim, and victims; conducts monthly quality assurance of placement changes and discharges; provides monthly tracking reports to Program Managers and maintain the victim notification statistical data on the division internal data drive; responsible for processing new clients into Trails database ensuring to meeting timeline requirements.
- Tracks the mileage of the region State fleet vehicles; manages the maintenance schedule for region vehicles; oversees the checking of all vehicle operations to include safety equipment, safety requirements, and repair needs.
- Performs general office duties such as receipt, stamps and distribution of mail and packages; receiving office visitors and assisting them by making them feel welcomed and informing the intended party of the visit; assists region staff with copying, filing, data entry, and interregional coordination and assistance as requested; receives phone inquiries and requests, providing information and collaboration as requested and forwarding to appropriate authorities when requests exceeds purview of responsibility; includes additional office-related duties as requested for the efficient functioning of the office and the Region.
- Oversees and managesthe Administrative Review Process for the Region; coordinates with Administrative Review staff, schedules reviews, notifies Client Managers, creates and sends required letters of notification to youth, families and service Providers; Manages the ARD calendar to ensure managers can plan to attend the meeting.
- Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
*** Please read the entire job announcement and follow all of the instructions prior to completing the application. You must provide documentation to be given credit for it. There will be no exceptions on timelines to provide documentation. All documentation must be uploaded- this is the first evaluation in the selection process***

The Colorado Constitution, Article XII, Section 13 requires that applicants for state classified government jobs be residents of Colorado.
Applicants must meet the minimum qualifications listed below to continue in the selection process for this position.Work experience must be specifically documented on your application. Do not use "see resume" or "see attached" statements on your application.

Education and Experience:

Three years of experience in an occupational field related to the work assigned to the position.


Appropriate education will substitute for the required experience on a year-for-year basis.

Preferred Qualifications:
Experience providing exceptional customer service
Data Entry including: entering information into a program or database
Regular, daily work responsibilities utilizing equipment and software used in offices (E- Mail, Microsoft Office programs (Word, Excel, PowerPoint), Google Apps, etc.)
Reviewing and comparing data for accuracy and completeness.
Basic math skills
Good grammar and spelling
Ability to maintain customer and office confidentiality

Conditions of Employment:

- A pre-employment criminal background check will be conducted as part of the selection process as this position is deemed to have direct contact with vulnerable persons. Felony convictions,conviction of crimes of moral turpitude, or convictions of misdemeanors related to job duties may disqualify you from being considered for this position. Should your

  • education
  • excel
  • powerpoint
  • software
  • word