Job description


  • Entry level
  • No Education
  • Salary $15.20 - $17.60 gross per hour
  • Beachwood


Collections Specialist

Collections Specialist candidates who are natural leaders driven by a strong sense of accomplishment and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration are most likely to succeed in this position. This Collections Specialist position in the Willoughby, Ohio region is a long-term temporary-to-full-time opportunity. If you're looking for work as a Collections Specialist, you can nourish your career at this growing company in the Media industry if you contact Accountemps today!

Your responsibilities

- Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries

- Correctly process bankruptcy filings when received

- Ensure the processing of payments

- Document all customer payments to the right reports

- Update customer files to ensure data integrity

- Manage all billing and reporting activities in line with deadlines

- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment

- Control inbound and outbound collections calls and correspondence

- Abide by all rules and regulations established by the Federal Fair Credit Reporting Act

- Excellent oral and written communications skills

- 2+ years of prior high volume collections experience

- Experience using accounting software

- AA or BS/BA in Accounting preferred

- Commercial collections experience

- Billing Collection experience

- Experience with Collect Outstanding

- Proficiency in Collecting Payments

- Knowledge of billing

- Ability to survey and make decisions regarding customer accounts

  • accounting
  • billing
  • business administration
  • customer service
  • software

About the company

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