Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Greenwood Village


e-Commerce Department Lead D5 KS96

Department: KS Front End
Post End Date:
Position Type: Employee
Position Reports To: Store e-Commerce Manager
Position Supervises: N/A
Pay Level:
FLSA Status: Non-exempt


Position Summary:

Assist the Store e-Commerce Manager in managing the day-to-day operation of the store’s e-Commerce department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed.
Perform responsibilities required of Selectors and Customer Attendants as needed per company guidelines.
Train all functions and duties of the Selector and Customer Attendant roles.
Act as the person in charge of the e-Commerce department when the Store e-Commerce Manager is unavailable.
Maintain the intake of customer orders and distribute and assign work to Selectors and Customer Attendants.
Assist with scheduling to meet operational and associates’ needs.
Print and distribute order labels, including orders for perishable departments.
Troubleshoot e-Commerce equipment and devices.
Maintain level of supplies needed to perform necessary duties.
Maintain organization and cleanliness of staging areas and equipment.
Report pricing, scanning, item location discrepancies and invalid temperature types to the Store e-Commerce Manager.
Perform required opening and closing procedures.
Learn and implement process improvements as directed by division or enterprise e-Commerce team.
Provide feedback on team members daily performance and annual performance reviews.
Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications & Education Requirements:

Effective communication skills
Basic knowledge of computers
Basic knowledge of math (adding and subtracting)
Ability to work without supervision
Ability to read shelf tags
Proven supervisory experience
Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
Must be able to stand for extended periods of time and/or walk constantly
Ability to stoop, kneel, or crouch several times per hour
Desired Previous Job Experience/Education:

Experience as a cashier
Experience in a production oriented environment
Experience in a warehouse environment
Experience stocking shelves

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: High School Diploma/ GED Required
Required Travel: Up to 25%
Required Certifications/Licenses: None
Regions: Mountain






Nearest Major Market: Denver

About the company

Kroger, one of the world’s largest retailers, employs more than 339,000 associates who serve customers in 2,425 supermarkets and multi-department stores in 31 states under two dozen local banner names including Kroger, City Market, Dillons, Jay C, Food 4 Less, Fred Meyer, Fry's, King Soopers, QFC, Ralphs and Smith's. The company also operates 789 convenience stores, 337 fine jewelry stores, 1,109 supermarket fuel centers and 38 food processing plants in the U.S. Kroger also operates over 80 “The Little Clinic” retail healthcare sites inside select Kroger, King Sooper and Fry’s stores.

Recognized by Forbes as the most generous company in America, Kroger supports hunger relief, breast cancer awareness, the military and their families, and more than 30,000 schools and grassroots organizations in the communities it serves. Kroger contributes food and funds equal to 160 million meals a year through more than 80 Feeding America food bank partners. For more information please visit

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