Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Massachusetts


Community Development Coordinator

Amherst, MA
Open Date:
Dec 3, 2019
Amherst College invites applications for the Community Development Officer position. The Community Development Officer is a full time, year-round position (ending May 31, 2020), job group and level PT-1. Given Amherst’s distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community with regard to race, ethnicity, ability, socioeconomic status, gender, nationality, sexual orientation, and religion.

Members of the Residential Life team work to help create a seamless, consistent and holistic experience for our students. The office focuses on the creation of communities that emphasize holistic student development for all in an environment that is challenging and supportive. The Community Development Coordinator (CDC) is a full-time position, and a member of the Residence Life professional staff and supervised by an Assistant Director of Residential Life. The CDC provides leadership and supervision to approximately 9-13 student staff members called Resident Counselors (RCs.) The CDC takes appropriate actions to support a diverse workforce and participates in the College’s efforts to create a respectful, inclusive, and welcoming environment.

As on-campus housing is a position requirement, the CDC is provided a semi-furnished one-bedroom apartment including all utilities and a 14-meals/week plan throughout the academic year. Due to the nature of the work, daytime, on call, and non-traditional hours including nights and weekends are required. The CDC is expected to work three evenings per week (evening hours are considered to be between 6:00 p.m. – 11:00 p.m.) Some weekend hours will be expected throughout the academic year. This position is renewable each year for up to two years based on performance. A third year is possible at the discretion of the Director/Dean.

Summary of Principal Duties and Responsibilities:

Residence Life Leadership:

- Participate in the Administrator-on-Call rotation schedule and respond to crisis situations.
- Provide direct supervision for a cluster of residence halls (ranging from 9-12 areas) and the diverse set of students who live within.
- Supervise a staff of 12-20 Resident Counselors (RCs).
- Assist the Director and Assistant Directors in the recruitment, hiring, training, supervision, leadership development, and evaluation of a diverse team of residential life student staff totaling 70 Resident Counselors.
- Be present and develop familiarity and community with residents in our communities as leaders and mentors, maintaining regular contact with residents, participation and coordination of residence hall events, and campus-wide initiatives.
- Work with student staff and the broader student community to set high community standards.
- Uphold College policies governing residence hall communities.
- Intervene with matters of student concern. Mediate roommate conflicts and disputes.
- Facilitate room changes in StarRez.
- Effectively coordinate, implement and assess high-quality residentially-based programs.
- Collaborate with Assistant Directors and the RC staff to develop and implement residential programming that meets the needs of our student population.
- Effectively collaborate with a diverse staff and student body.
- Attend regular meetings within the department and the division of Student Affairs.
- Participate in regularly scheduled individual meetings with student staff and supervisor.
- Serve as a liaison with Facilities department to help maintain a safe and effective living environment for students.
- Regularly liaise with various administrative partners such as Amherst College Police, Facilities, and Custodial Operations occasionally outside normal business hours.
- Devise a plan for weekly regular walk-throughs of residence halls.
- Assist the Assistant Director for Housing Assignments and Occupancy in maintaining inventory and compiling damage billing information.
- Submit annual reports to the Director of Residential Life each year outlining goals, progress, assessment, residential programs, and developing opportunities.
- Participate in a wide range of discussions with regards to strategic planning for the department and the Office of Student Affairs.

Community Standards: The Community Development Coordinator enforces community standards by addressing incidents directly and the generation of effective documentation. The CDC creates and shares all corrective community correspondence, mandatory meetings, and low-level adjudications (as deemed appropriate by the Office of Community Standards.) The CDC will also facilitate educational disciplinary meetings and assign appropriate sanctions as a co-adjudicator with their Assistant Director.

Case Management: Work closely with the Case Management team, Keefe Student Health Center, and the Counseling Center to support the health, safety, and wellbeing of Amherst students. The CDC will take direction from the Director and Assistant Directors about in-hall interventions and support that are needed during the CDC’s hours of operation.


- Bachelor’s degree and at least one year experience, or a Master’s degree in Higher Education, Student Development, Counseling, or a related field.
- Experience in student affairs, residential life, orientation, or a closely related area.
- Knowledge of college student development theory and practice.
- Demonstrated experience with conflict resolution.
- Robust understanding of academic priorities, the educational mission of institutions, and ways in which residential life, programs, and functions can promote student engagement, advance student learning, and contribute to achieving desired learning goals.
- Demonstrated effectiveness in using administrative, supervisory, organizational, and interpersonal skills.
- Strong skills in written, verbal, and electronic communication, including the effective use of social media and the ability to foster cohesive interpersonal relationships.
- Evidence-based commitment to supporting a diverse student community. Commitment to fostering inclusive communities through leadership and programming.
- Ability to work both independently and collaboratively with other Student Affairs departments and faculty in the College community.
- Strong supervision and programming experience.
- Excellent organizational, problem resolution, and customer service skills
- Strong attention to detail and proficiency with computer systems and software
- CORI check


- A valid driver’s license and successful credentialing are preferable in order to drive College-owned vehicles.

Application Instructions:
Interested candidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until the position is filled.


Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college’s community is composed of about 1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college’s scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm; three museums: Emily Dickinson Museum, Beneski Museum of Natural History and Mead Art Museum; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!

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