Job description

Requirements

  • Entry level
  • No Education
  • Salary $12.57 gross per hour
  • Buena Park

Description

JOB BULLETIN
Our elite law enforcement agency is looking for a COMMUNITY SERVICE AIDE. This is an exciting and rewarding career opportunity in our Buena Park Police Department. The Community Service Aide is a part-time, non-benefited, civilian (non-sworn) position that provides assistance to the public, primarily at the front counter of the Police Department. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education and overall effective law enforcement work? The ideal candidate must be multi-tasked oriented, be friendly and outgoing with strong clerical and customer service skills. A friendly disposition is a must as frequent interaction with the public is required. Become a part of our community team!APPLY TODAY!

GENERAL PURPOSE
Under general supervision, provides assistance to the public, primarily at the front counter of the Police Department. The Community Service Aide completes initial and basic police crime reports; provides general policy and procedural information regarding police department operations and record keeping procedures; takes fingerprints; and performs other general duties, as assigned.

DISTINGUISHING CHARACTERISTICS

This is a part-time, non-benefited, civilian (non-sworn) position. This position provides an opportunity for incumbents with an interest in pursuing a career in municipal government or law enforcement to learn about law enforcement functions and gain experience by completing tasks and special assignments related to the program area.

ESSENTIAL FUNCTIONS

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

- Completes initial and basic police crime reports.
- Provides general policy and procedural information regarding police department operations and record keeping procedures.
- Assists in providing front counter assistance and information within area of assignment.
- Responds to requests for information and distributes appropriate forms.
- Takes fingerprints.
- Operates a variety of office equipment including computer keyboard, calculator, copier, facsimile or scanning machine.
- Greets visitors and answers and refers telephone calls, questions, and complaints to other appropriate staff and departments.


QUALIFICATIONS GUIDELINES

Knowledge of:

Laws, municipal and vehicle codes, basic crime prevention, knowledge of and skill in English usage, spelling and grammar.

Ability to:

Learn, retain and apply complex information, police terminology, law enforcement codes; communicate clearly and distinctly, both verbally and in written form; respond to requests from the public and be able to assist them or direct them; work under stress; and work weekends, holidays and shift work, as assigned.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, employees are frequently required to sit, stand and walk; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms above and below shoulder level. Employees occasionally lift and move records and documents weighing up to 20 pounds.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with staff, management, vendors, contractors, the public, and others encountered in the course of work.

WORK ENVIRONMENT

Employees typically work in office conditions, and the noise level is usually quiet, at or below 85 decibels levels.

EDUCATION/TRAINING/EXPERIENCE
Graduation from high school or G.E.D. equivalent is required. College level coursework in community service work or administration of justice is desirable.


LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS
A valid Class C California driver license, acceptable driving record, and evidence of insurance are required. Applicants must be a minimum of 18 years of age.


APPLICANT INFORMATION/EXAM WEIGHT
TENTATIVE TESTING SCHEDULE (DATES SUBJECT TO CHANGE)
MANDATORY INFORMATIONAL MEETING:
TENTATIVELY SCHEDULED FOR -Tuesday, December 3, 2019
ORAL INTERVIEWS:TENTATIVELY SCHEDULED FOR -Wednesday, December 11,2019

Applicants must file a concise and complete City application regarding their qualifications for the position online throughthe Human Resources Department webpage atwww.buenapark.com/hras soon as possible.Applications may be accompanied by a resume describing experience, education and training in relation to the requirements of the position, however resumes will not be accepted in lieu of a City employment application.

All applications will be reviewed and only those candidates determined to bemost qualifiedon the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include, but is not limited to oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. The list is valid for up to one year, unless exhausted sooner.

The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability.

The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment.

  • customer service
  • education
  • human resources
  • performed