- Entry level
- No Education
- Salary to negotiate
Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas. We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!
Established in 1992, Anda Inc. is an independent wholly owned subsidiary of Teva Pharmaceutical Industries Ltd., and is one of the leading pharmaceutical distributors within the United States, Puerto Rico and the U.S. Virgin Islands. We provide distribution services to customers that span across all trade classes within the healthcare supply chain. Our portfolio of products includes generic, brand and specialty pharmaceuticals, injectables, vaccines/biologicals, diagnostic tests, medical & surgical supplies, OTC products, vitamins & nutritional supplements as well as Rx and OTC pet medications. At Anda we are committed to provide our customers with the reliable and trusted service needed to support their businesses and most importantly, the needs of their patients. Our team operates with an unmatched sense of urgency and we pride ourselves in our willingness and ability to do what it takes to get our customers what they need, when they need it.
We are looking for an enthusiastic Computer Systems Admin who is AS/400 saavy and can handle multiple tasks and be committed to customer satisfaction.
Under limited supervision coordinates investigations into product complaints
Monitors three (3) iSeries with all corresponding third party software and ensuring the availability of 24/7 on call
Contribute to knowledge database for each software component supported, by working alone or in a team-based environment, to establish best practices
Escalate cases to the appropriate level per established escalation procedures and within the set performance criteria
Carries out responsibilities in accordance with the organization's policies, procedures, state, Federal and local laws
Configure and maintain Robot Products (Alert, Console, Network, and Schedule)
Process and monitor change controls and update as needed
Maintain the CM website with updates as needed
Attend Global and Local Change Management meetings
Analyze error messages, machine malfunctions, stops, schedule information to determine proper operating procedures
Application monitoring and process control, including the first level trouble shooting
Monitor and control work flow through queues and console messages, as required or assigned, to ensure that completion deadlines and production standards are met
Maintains system logs, records and reports related to computer operations
Informs systems and programming personnel of errors or problems with job runs
Assist and/or provide guidance for rollouts of hardware and software
Monitor and schedule batch processing to maximize efficiency
Develop, document and maintain procedures for system utilities, such as performance tuning, and configurations
Assist in the planning, development and integration of technology systems
Responsible for performing additional duties as assigned
College or University Degree, Computer-related specialty, preferred or equivalent professional experience
Five (5)+ years of iSeries software support experience
Knowledge of distribution software
Knowledge of server operations, infrastructure, web interfaces and remote access tools
Software problem management and resolution experience
Must be highly capable of developing and maintaining technical and procedural knowledge
Must be able to independently analyze data and develop appropriate solutions
Respond to client's cases to diagnose / troubleshoot complex support problems that may include researching system environments, versioning, configuration, permissions and inter-operability with other software and provide guidance by email, or by phone if required
Passion for total
About the company
Think about a company that makes a difference to people’s lives, day in and day out. Think about a company that makes medicines, for conditions ranging from hay fever to cancer. We're Teva. Never heard of us? If not, you’ve almost certainly used our products. Every single minute of every single day, 2,500 Teva packs are dispensed in the EU*.
People in Teva have a huge range of abilities, from scientific and medical skills to supply chain, or sales and marketing. * Based on internal data.