Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Los Angeles


Job Description
(Posting). •Administering cloud-based messaging, collaboration and communication service platforms
•Strong knowledge Exchange Online in mixed environment
•Knowledge of Active Directory Domain Services & ADFS Federation Services core concepts
•Strong knowledge on PowerShell administration
•Knowledge about front end/back end, OWA, RPC/HTTP and active sync configuration
•Strong Knowledge SIP, TLS
•Working knowledge of O365
•Working knowledge of Active Directory, understand its components and organizational structure
•Experience with Email gateway, email security products.
•Working knowledge of messaging clients. Microsoft Outlook 2003/2007/2010/2013, OWA, Active Sync, POP, IMAP.
•Strong knowledge in troubleshooting of Email client issues, Administration of mailboxes, Message tracking and resolving email flow issues.
•Having good knowledge of migration in Exchange environment
•Hands on experience of mailbox migration.
•Hands on experience on troubleshooting of migration issues and Microsoft Outlook Client issues.
•Understanding of PowerShell commands and execution.
•Coordinate with internal as well as external team in event of migration failure.
•Previous experience on Exchange to O365 migration is added advantage.
(1.) To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders (2.) To ensure positive customer feedback & satisfaction thorugh active participation in customer meetings to understand any issues faced (3.) To validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning (4.) To perform value addition activities (such as mentoring administrators/team members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as & when required. (5.) To ensure on-time resolution & quality compliance of escalated tickets/incident as per the agreed SLA
Experience 7-12 Years
Qualification B.E
No. of Positions 1
Skill (Primary) Tools and Standards (ERS)-Unified Messaging & Collaboration-O365

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