- Entry level
- No Education
- Salary $18,000.00 - $30,000.00 unpaid work
- RTP, NORTH CAROLINA, US
What You’ll Do
As a member of the Business Critical Service (BCS) team, you will be an integral part of Cisco’s Advanced Services Subscription business. Our Flexible Subscription Service offering enables us to get our customer’s network ready, better, and smarter. BCS portfolio offer customers comprehensive deliverables set in Network Assessment, Learning, Support and Architecture Specialization (Routing & Switching) domain.
Who You’ll Work With
The Business Critical Service is Cisco Advanced Service's flagship offer, supporting the core network infrastructure of hundreds of customers around the world. The team is targeted to assist SP and Enterprise customers to drive key values and outcomes, including OPEX reduction, Agility and end user satisfaction.
Who You Are
You have knowledge in (1) platform area specific to customer space and in (2) of the following and strong knowledge in all other areas: IP internetworking, LAN Switching, Routing, IP Telephony, CDN, Optical. WAN protocols (Frame Relay, ISDN). IP Routing protocols (IGRP, OSPF, EIGRP, BGP, MPLS).
You can perform technical support functions on problem resolution in support of major account under direction of delivery manager or Senior NCE in conformance to service delivery standards.
You have experience with AS tools for effective execution of BCS deliverables
You are proficient in (1) or more of: IP Internetworking LAN switching, IP routing and WAN technologies.
You have hands-on experience in Installation, Configuration and troubleshooting and/or Network Solution design.
You possess knowledge of network design concepts, network management, network availability & capacity planning.
You have strong interpersonal skills and can work in a team environment.
Knowledge with at least one competitor platform – Nortel, Juniper, ALU a plus.
Knowledge with ASR9k, IOS-XR preferred
Knowledge of Virtualization (VMware, Openstack, Tail-f) technologies is a plus.
Developing presentation skills. Able to present to peers on delivery topics.
B.TECH / M.TECH BE/ BS with CCNA required and CCNP R&S preferred.
Ideal candidate has 2+ years of experience
Hands-on experience in scripting with Tcl/Expect, Python Java and Perl is desirable.
Must be an effective communicator, with a proven ability to relate to customer representatives and executives.
At Cisco, each person brings their unique talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything – people, process, data and things – and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco
About the company
At Cisco, transforming the way people work, live, play and learn also includes being a great place to work. For 17 years, we’ve been named a Fortune 100 Best Place to Work, one of a handful of companies included on the list since its inception. And, we are among 25 companies acknowledged as a world’s best multinational workplace.
We’re proud of this recognition because it means, at Cisco, you will enjoy working flexibly, using our own market-leading collaboration technology to drive innovation; taking advantage of numerous health and wellness resources; pursuing exciting career opportunities, and participating in programs to help your local communities or fulfill philanthropic interests. And, you’ll be doing all of this while being part of a global team that is making a positive difference in the world.
Learn why Cisco is a great place to work and what we offer you.