Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Minneapolis


Position Description

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

Our Consumer Experience Digital Marketing Content Operations team creates, authors and manages the content for numerous client-facing Optum websites.

We use content management systems to create and manage these sites, and as well as Project Management tools to track requirements, defects and progress. Our team members typically work independently on their own projects and are responsible for delivering the right content at the right time.

We are expanding our team of content authors to work on an international, specialized, and detailed project. This is a complex, fast-paced, matrixed environment with a lot of moving parts. You’ll be expected to interpret requirements from multiple sources and digitally author and update content to create effective end user experiences.

This is a position for a candidate who understands both the business and the IT side of web development and is able to serve as a “liaison” for both groups. You will be responsible for interpreting and researching content requests, performing updates, edits and QA for international site webpages.

High School Diploma / GED (or higher) or equivalent experience
Experience with content management systems
3+ years proficiency in Microsoft Word and Excel (ability to create, edit, and save)
Understanding of internal processes and procedures
Bachelors Degree (or higher)
Some basic knowledge of HTML
Familiarity with the web development life cycle
Experience with Sharepoint (ability to create, edit, and save)
Some experience with project management tools
Live in Minneapolis, MN
Soft Skills:
Effective problem solving & troubleshooting skills
Adaptive to change; quick learner
Excellent communication skills
Attention to detail
Self-starter; ability to work with minimal supervision while at the same time, be a strong and contributing team member
Ability to prioritize tasks in a fast-moving environment
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Telecommute / MN / Specialist

Job Details
Contest Number
Job Title
Content Operations Specialist - US Telecommute
Job Family
Marketing and Advertising
Business Segment
Optum Consumer Solutions Group
Job Location Information

Minneapolis, MN
United States
North America
Other Locations
Dallas, TX
Hartford, CT
Phoenix, AZ
Tampa, FL
Additional Job Detail Information

Employee Status
Job Level
Individual Contributor
Day Job
Telecommuter Position
Overtime Status

About the company

Our mission is to help people live healthier lives and to help make the health system work better for everyone.

A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, we’re doing a lot of good for more than 85 million people worldwide.

Our biggest point of differentiation is our people - and the collective talent, energy, intelligence and drive our force of 188,000 individuals around the world bring to our mission every single day. So, how do we do it? With our every action, interaction and intention that demonstrates the five fundamental values that guide everything we do:

• Integrity
• Compassion
• Relationships
• Innovation
• Performance

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