Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Chicago


Posting Details

Position Information

Posting NumberS140746Position TitleCoordinator, Course MaterialsDepartmentBookstoreDivisionAdministrative ServicesLocationMain CampusClassificationSupport StaffFLSA ClassificationNon-ExemptUnion/Non UnionUnionFull Time / Part Time? Full TimeSalary Range - Minimum$43,672 annuallyHours per week40Temporary? No Posting Detail Information

Posting Date11/08/2019Closing Date12/01/2019Open Until FilledNoSpecial Instructions to ApplicantsFor full consideration, unofficial transcripts for the required degree (if applicable) must be attached and submitted at the time of application.

All offers of employment are contingent upon the following:

- Post-offer, satisfactory results of pre-employment background check

- Post-offer, satisfactory results of pre-employment Drug Screening for employees that are new to the College

- Post-offer, satisfactory results of pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires

Application Procedures: “Apply to this Job at”

Joliet Junior College provides equal employment opportunities to all employees and applicants for employment without regards to race, color, ancestry, national origin, gender, gender identity, marital status, sexual orientation, disability, religion, age, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email or call (815) 280-6725.

Advertising SummaryFounded in 1901 as the nation’s first public community college, JJC’s dedication to student learning, community prosperity, and personal growth has influenced generations of students and community partners. Our six campuses and extension centers ensure accessibility and empower 30,000 students annually to improve their lives through the power of education.

Our commitment to our mission drives the change and innovation necessary to meet the evolving needs of our students, employees, and community. Our continued success is drawn from talented, diverse, and committed employees whose knowledge and passion for education create a thriving culture both in and out of the classroom.

JJC supports an inclusive and collaborative environment where everyone can learn, grow, and perform at their best. We invite you to apply your skills and experience in a way that supports excellence and rewards your contributions. Join our family and make JJC your first choice!

The college supports this commitment by providing full-time employees with a comprehensive benefits package for our full-time employees including:

Blue Cross Blue Shield of Illinois (employee & family)

- Medical

- Dental

- Vision

Flexible Spending Account

403(b) and 457(b) option for pre-tax retirement savings
Joliet Junior College Tuition Assistance (employee & family)
Long Term Disability

Life Insurance & a comprehensive leave plan including:

- Federal holidays

- Vacation

- Personal

- Sick

Link to Human Resources website

STATUS:Full time
DIVISION:Administrative Services
UNION:Support and Technical
REPORTS TO:Bookstore Manager
PLACEMENT: Support Staff, grade 7
MINIMUM PAY RATE:$43,672 annually

Accountable to the Bookstore Manager, Auxiliary Services, for coordinating the operations within the Bookstore through planning, supervision, implementation, and development of Bookstore retail operations. Maintains all course materials adoptions, procurement of course/ancillary materials, and plans book buyback. Oversees operation of store when the Bookstore Manager is unavailable.

1.Collaborate with faculty for mutual accountability; working together with a willingness to take ownership, advocate for continual improvement, identify opportunities for improvement, and facilitate exceptional customer service for both faculty and students alike. Provide exemplary customer service by anticipating the needs of stakeholders and creating a welcoming, diverse, and inclusive environment.
2.Plan and coordinate the course materials department, research/enter/edit information on course materials adoptions, quantities to order, and place orders. Notify faculty of potential problems that may affect availability of course materials. Review enrollment reports as needed to ensure adequate stock availability.
3. Support course materials affordability initiatives and work with campus staff on trends (i.e. OER and Digital Access) ensuring continued bookstore relationships and support. Coordinate, prepare, and manage digital course materials, including immediate digital access and e-book catalogue, and process invoices, commissions, and all related reporting and communications.
4.Coordinate/prepare rental titles, process chargebacks, post lost titles, prepare shipments, and process bill-backs. Prepare all related reporting, including use-tax figures.
5.Coordinate/prepare book buyback lists for daily buyback. Determine prices and quantities to be accepted for buyback. Prepare monies for buyback, balance records and prepare final report for wholesaler and college.
6.Maintain vendor relationships to resolve shortages, defectives, maintaining appropriate inventory levels, etc. Coordinate purchasing and return of overstock/obsolete textbooks.
7.Responsible for physical layout/stocking of course materials department and ware-housing of overstock. Assist with shipping and receiving, maintain stock levels in store. Responsible for physical condition of store, offices, receiving areas.
8.Create store product records in BookLog POS system for new merchandise. Create purchase orders and order with vendors when necessary. Receive stock and enter into POS system. Troubleshoot database errors & contact course materials management software vendors for resolution when necessary. Maintain faculty users of the current adoption software.
9.Maintain and coordinate special and mail orders.
10.Supervise bookstore operation and complete required reporting in absence of the Bookstore Manager.
11.Under the direction of Bookstore Manager, schedule and delegate work to all staff working on shift(s) including scheduling/coverage of lunch/breaks.
12.Assist with training bookstore employees on register procedures, buyback, refund/exchanges, financial aid/job training procedures, special and mail order, stock returns/liquidation, and troubleshooting course materials service incidents.
13.Open store, prepare money/cash registers for daily operations, run morning reports, and ensure that staff are at their assigned post. At closing, clear registers, secure monies in safe, prepare end of day reports, secure store, stockrooms, and receiving area.
14.Assist with applicant resume review, interview of applicants.
15.Work with the appropriate departments and staff to develop ads, sales flyers, store notices. Update Bookstore webpage(s) with current information and promotions.
16.Receive and direct visitors, answer telephones, handle inquiries, complaints, sales, financial aid/job training grants/scholarships, refunds, buyback and other customer service functions.
17.Assist at all campuses as needed
18.Perform related duties as assigned.

1.Excellent Customer Service skills.
2.Associate’s degree or equivalent education in business or related field.
3.Strong personal computer and technology skills and knowledge of Microsoft Office suite and ability to utilize a variety of software.
4.Four (4) years of retail experience with some retail purchasing experience.
5.Two (2) years supervisory experience.
6.Attentiveness to detail, excellent organizational skills, initiative, and the ability to perform multiple tasks simultaneously.
7.Ability to work effectively with a diverse population; courteous, dependable, and personable.
8.Ability to negotiate and influence others.
9.Effective verbal and written communication skills.
10.Must be available to work required weeks during rush periods and evenings and weekends.

1.Bachelor’s degree in business or related field.
2.Textbook management experience in an educational environment.
3.Proficiency with Microsoft Office software programs including Outlook and Excel.

1.Normal retail office physical demands.
2.Ability to lift, stack and maneuver objects with a minimum weight of 25 lbs.
3.Ability to travel between campus locations.

1.Duties are performed indoors in the usual office environment.
2.Duties performed in a warehouse setting as well as shipping/receiving dock area.


Joliet Junior College is committed to assisting members of the JJC community in providing for their own safety and security. The annual CLERY security compliance document along with the Fire Safety Report (FSR) and the Missing Person Policy (MPP) for students residing in “on campus” student housing is available at the JJC Police Department website :

If you would like to receive the ASR, FSR or MPP in booklet form, you may stop by the Campus Police Dep

  • access
  • excel
  • orders
  • retail
  • tax