- Entry level
- No Education
- Salary to negotiate
Experian's vision is for people, data and technology to become a necessary part of every major consumer economy around the world. We are currently looking for outstanding people to help us realize our vision
We are seeking a Consumer Services Operator to join our team at our Allen, Texas location. The hours for this position are Monday through Friday,
One 10-hr day of the week (11am-9:30pm.)
3 days -8 hrs. (1pm -9:30pm)
Friday 6-hr day (1pm-7:30pm)
Key responsibilities for this person include:
Open and scan department mail
Code mail by correspondence type and route to the appropriate department within the business unit
Process specialty correspondence
Screen mail to detect fraudulent activity
Navigate the scanning system and applications
Perform limited maintenance on the scanning system
Must have good computer skills
Requires good organization skills and be detailed orientated
Must work well in a team environment as well as independent
High School Diploma or equivalent experience
Requires 6 months to 1 year of experience in a customer service environment
Credit is not just a score; it’s a skill. Here at Experian we encourage you to complete the credit review process as we look at a variety of factors not just your credit score. Be sure to check your spam or junk mail to complete the credit review portion of the process.
We provide the opportunity – you provide the great customer service! Join Experian and join a great team!
Experian offers flexible benefits that allow our employees to make choices that fit their individual lifestyles. Our benefits include:
Medical, Dental, Vision and Life Insurance
401K with company match and immediate 100% vesting
3 weeks of paid vacation, 10 paid holidays and 5 paid sick days
Employee Assistance Program
Short-Term and Long Term Disability Coverage
Flexible Spending Accounts
Tuition Reimbursement Program
About the company
Experian® is a global leader in providing information, analytical tools and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions. Using our comprehensive understanding of individuals, markets and economies, we help organizations find, develop and manage customer relationships to make their businesses more profitable.
Specialties: Data, Credit, Data Management, Risk Management, Revenue Cycle Management, Healthcare IT, Healthcare Finance, Automotive Data.