Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Plantation

Description

Customer Service Intern

Ref: req78394


Do you want to
have a Red & Yellow Summer Experience? Do you want to join The Most
International Company in the World? Start a Summer Internship with DHL today… We are looking for
an Ambitious, Confident and Enthusiastic Customer Service Intern to join
our DHL Express Regional Customer Service team at our U.S. corporate
headquarters in Plantation, FL in the beginning of June, 2019.

The intern will
report to the Senior Manager, CS Tools and Programs and can expect to gain
experience working in a fast paced environment by supporting these
responsibilities and tasks:


- Support
new functionalities for Digital Assistant to do testing, corrections and
translations.
- Develop
new functionalities on current tools.
- We are
looking for someone process/detail oriented with great people skills.
- IT
background is highly preferred.
Experience
with creating and managing reports.
- Good understanding
of rate quotes, booking and tracking.
- Some customer
service experience (preferred)
We are looking for
an energetic and enthusiast team player:


- Must
have excellent written, oral communications, and interpersonal skills
- Experience
with MS Office, Visio, Excel or any data management tool
- Ability
to learn new software / processes quickly and efficiently
- The
prospective candidate is currently working towards a Bachelor’s or Master’s
degree
- Bilingual
/ Proficient in Spanish (Portuguese is a plus)
- Proven
ability to think outside of the box


Explore and learn
about DHL’s culture, special events, and interesting spotlights at: https://www.youtube.com/user/dhl

DHL is an equal
opportunity employer. We evaluate qualified applicants without regard to race,
color, religion, sex, sexual orientation, gender identity, national origin,
disability, veteran status, or any other protected characteristic. The EEO is
the Law poster is available here. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

About the company

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 285,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world's leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain.

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