- Entry level
- No Education
- Salary to negotiate
- Green Bay
Company Name: Roundy's
Position Type: Employee
FLSA Status: Non-exempt
Supervise all Front End associates to ensure proper check stand flow and Customer 1st service. Maintain accountability for all cash and assets debited, collected, deposited in the store. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
Provide safe, effective and efficient customer service on the Front End.
Assist store leaders and associates in providing a positive customer shopping experience and increase associate interest in customer service/relations to enhance the company’s reputation as the “Best in Class” in the retail food industry.
Supervise all customer service and Front End associates.
Train others in basic Front End operations, use of Front End equipment, customer service counter operations, accounting functions and store reports, checker and courtesy clerk duties and Roundy’s policies and procedures.
Be accountable/responsible for all money debited, collected, and deposited at the store.
Maintain a well-organized, clean, pleasant shopping environment on the Front End and parking lot area.
Provide active support of our Customer 1st culture.
Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
Provide input on department budgets, goals and results and maximize department and store sales and profits.
Communicate/interact with associates and customers to provide a positive impression.
Explain standards of performance to associates; conduct performance reviews on a timely basis and continually coach associates to improve performance in accordance with direction from store management.
Maintain equipment and facilities in accordance with company policies and procedures.
Make recommendations regarding the hiring, termination, disciplining, demoting, transferring and evaluating of all Front End department associates.
Assist on special projects such as periodic inventories, store resets, remodels, special merchandising and promotions.
Respond to any emergency situations that may arise at the store location during or outside of regularly scheduled working hours; receive phone calls and/or report to work when necessary to effectively resolve the emergency.
Maintain flexibility to work any shift, including weekends and holidays.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications/Education:
Strong written and oral communication skills
Demonstrated aptitude to manage people, organize workloads, and make intelligent decisions quickly
Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
Personal initiative and follow through to completion
Ability to work as part of a team in a fast-paced environment and willingness to help all members of the department
Able to calmly handle stressful situations and make a positive impression on associates and customers
Desired Previous Job Experience/Education:
Experience in customer service and all phases of Front End operations
Understanding of all key components of department operations
Knowledge of applicable laws and regulations related to employment practices and safety
Education Level: Associates Desired
Required Certifications/Licenses: None
Position Type: Full-Time
Jobs at Pick n Save: At Pick 'n Save, our values are rooted in the Midwest –we work hard and we believe in the team members that make what we do possible each day. It’s these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you’ll find opportunities to advance your career, fulfill a leadership role and be a member of a team that is dedicated to supporting our stores and creating a shopping experience that customers love.
Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants
About the company
Kroger, one of the world’s largest retailers, employs more than 339,000 associates who serve customers in 2,425 supermarkets and multi-department stores in 31 states under two dozen local banner names including Kroger, City Market, Dillons, Jay C, Food 4 Less, Fred Meyer, Fry's, King Soopers, QFC, Ralphs and Smith's. The company also operates 789 convenience stores, 337 fine jewelry stores, 1,109 supermarket fuel centers and 38 food processing plants in the U.S. Kroger also operates over 80 “The Little Clinic” retail healthcare sites inside select Kroger, King Sooper and Fry’s stores.
Recognized by Forbes as the most generous company in America, Kroger supports hunger relief, breast cancer awareness, the military and their families, and more than 30,000 schools and grassroots organizations in the communities it serves. Kroger contributes food and funds equal to 160 million meals a year through more than 80 Feeding America food bank partners. For more information please visit Kroger.com.