- Entry level
- No Education
- Salary $15.20 - $17.60 gross per hour
- CLEAR LAKE, TX
Growing Company Seeks Customer Service Representative!
OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career in the transportation industry. Are you always outgoing and sociable? This could be a great position for you. This position is based in a dynamic and fast-paced environment. This could be the long-term temporary-to-full-time Customer Service Representative position you're looking for, if you can work in Pasadena, Texas!
What you get to do every single day
- Retrieve and oversee the sending of written business communications
- Ensure dispatches are entered correctly and accurately
- Data entry of Dispatches
- scanning and updating orders
- Manage incoming telephone calls
- Deliver outstanding, friendly customer service in a timely fashion
- Excellent customer service and office administrative skills
- Experience in the Transportation industry preferred!
- 1+ years of past relevant experience
- Microsoft Excel experience required
- Proficiency in Microsoft Outlook
- Microsoft Office experience desired
- Data entry experience preferred
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Proven experience going the extra mile to solve complex customer inquiries via extensive research
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Ability to navigate multiple computer systems and applications
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- Ability to simplify complex problems and build solutions
- Excellent communication skills (written and verbal)
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
About the company
Unrivaled Industry Insight. Sophisticated Matching Technology.
And a Personalized Approach.
It’s Why We’re #1.