Job description


  • Entry level
  • No Education
  • Salary $15.20 - $17.60 gross per hour


Growing Company Seeks Customer Service Representative!

OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career in the transportation industry. Are you always outgoing and sociable? This could be a great position for you. This position is based in a dynamic and fast-paced environment. This could be the long-term temporary-to-full-time Customer Service Representative position you're looking for, if you can work in Pasadena, Texas!

What you get to do every single day

- Retrieve and oversee the sending of written business communications

- Ensure dispatches are entered correctly and accurately

- Data entry of Dispatches

- scanning and updating orders

- Manage incoming telephone calls

- Deliver outstanding, friendly customer service in a timely fashion

- Excellent customer service and office administrative skills

- Experience in the Transportation industry preferred!

- 1+ years of past relevant experience

- Microsoft Excel experience required

- Proficiency in Microsoft Outlook

- Microsoft Office experience desired

- Data entry experience preferred

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Proven experience going the extra mile to solve complex customer inquiries via extensive research

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Ability to navigate multiple computer systems and applications

- A consistently positive approach to your work that is rooted in a businesslike professionalism

- Ability to simplify complex problems and build solutions

- Excellent communication skills (written and verbal)

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

  • crm
  • excel
  • illustrator
  • orders
  • relationship

About the company

Unrivaled Industry Insight. Sophisticated Matching Technology.
And a Personalized Approach.
It’s Why We’re #1.