- Entry level
- No Education
- Salary $13.06 - $15.13 gross per hour
Customer Service Representative
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative opportunity is located in Twinsburg, Ohio, and is a short-term temporary engagement.
What you get to do every day
- Field and send written business correspondence
- Contribute accurate, friendly customer service in a timely fashion
- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
- Manage and place incoming telephone calls
- 1+ years of past relevant experience
- Ability to use multiple computer systems, applications, and utilize search tools to find information
- Solid understanding of order entry
- Proficiency in Call Center Customer Service
- Foundational knowledge in Navision
- Email Correspondence experience required
- Success driven attitude and an engaging businesslike approach
- Demonstrated experience performing extensive research to resolve complex customer inquiries
- Strong proficiency in Excel and other Microsoft Program skills required
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Customer service and office administrative skills
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Strong problem-solving skills
- Strong communication and social skills
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
- call center
About the company
Unrivaled Industry Insight. Sophisticated Matching Technology.
And a Personalized Approach.
It’s Why We’re #1.