- Entry level
- No Education
- Salary $17.10 - $19.80 gross per hour
Organization Seeks Customer Service Representative! OfficeTeam has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in the High Tech - Pharm/Biotech industry. Are you always outgoing and sociable? This could be a great position for you. This role will be situated in a challenging and dynamic environment. This long-term temporary-to-full-time Customer Service Representative position could be for you, if you're available to work in Hayward, California.
- Manage and place incoming telephone calls
- Offer friendly, accurate customer service in a timely fashion
- Retrieve and oversee the sending of written business communications
- You will likely support business development and client referral goals by actively cross-selling and referring customers
- Excellent communication skills (written and verbal)
- Basic knowledge in computer software programs and office equipment
- Upbeat, positive attitude and an approach to work rooted in professionalism
- Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Solid understanding of Microsoft Office
- Strong problem solving and analytical skills
- Customer service and office administrative skills
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Proven experience going the extra mile to solve complex customer inquiries via extensive research
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
- customer service
About the company
Unrivaled Industry Insight. Sophisticated Matching Technology.
And a Personalized Approach.
It’s Why We’re #1.