- Entry level
- No Education
- Salary $13.30 - $15.40 gross per hour
Join Our Team as a Customer Service Representative!
Sharpen your skills as a Customer Representative in the growing Food & Food Processing industry through this opportunity at OfficeTeam. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Norwalk, Connecticut region and is a long-term temporary employment opportunity.
Your responsibilities in this role
- Be a part of business development by by actively cross-selling and referring customers
- Give exceptional customer service in a timely fashion
- Receive and send written business correspondence
- Handle incoming telephone calls
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
- Critical thinking, problem solving, ability to work independently
- Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Proficiency in Microsoft Excel
- Experience with order entry
- Adeptness in MS Outlook
- Comprehensive knowledge of telemarketing
- Microsoft Word experience
- Customer service experience
- Proven experience going the extra mile to solve complex customer inquiries via extensive research
- Excellent oral and written communication skills
- Customer service and office administrative skills
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
About the company
Unrivaled Industry Insight. Sophisticated Matching Technology.
And a Personalized Approach.
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