Job description


  • Entry level
  • No Education
  • Salary $13.30 - $15.40 gross per hour
  • Stamford


Join Our Team as a Customer Service Representative!

Sharpen your skills as a Customer Representative in the growing Food & Food Processing industry through this opportunity at OfficeTeam. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Norwalk, Connecticut region and is a long-term temporary employment opportunity.

Your responsibilities in this role

- Be a part of business development by by actively cross-selling and referring customers

- Give exceptional customer service in a timely fashion

- Receive and send written business correspondence

- Handle incoming telephone calls

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Ability to navigate multiple computer systems, applications, and utilize search tools to find information

- A consistently positive approach to your work that is rooted in a businesslike professionalism

- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

- Critical thinking, problem solving, ability to work independently

- Demonstrated ability to interact effectively with internal and external partners and clients/customers

- Proficiency in Microsoft Excel

- Experience with order entry

- Adeptness in MS Outlook

- Comprehensive knowledge of telemarketing

- Microsoft Word experience

- Customer service experience

- Proven experience going the extra mile to solve complex customer inquiries via extensive research

- Excellent oral and written communication skills

- Customer service and office administrative skills

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

  • crm
  • excel
  • illustrator
  • relationship
  • word

About the company

Unrivaled Industry Insight. Sophisticated Matching Technology.
And a Personalized Approach.
It’s Why We’re #1.