Job description

Requirements

  • Entry level
  • No Education
  • Salary $13.30 - $15.40 gross per hour
  • Stamford

Description

Join Our Team as a Customer Service Representative!


Sharpen your skills as a Customer Representative in the growing Food & Food Processing industry through this opportunity at OfficeTeam. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Norwalk, Connecticut region and is a long-term temporary employment opportunity.


Your responsibilities in this role


- Be a part of business development by by actively cross-selling and referring customers


- Give exceptional customer service in a timely fashion


- Receive and send written business correspondence


- Handle incoming telephone calls

Requeriments
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly


- Ability to navigate multiple computer systems, applications, and utilize search tools to find information


- A consistently positive approach to your work that is rooted in a businesslike professionalism


- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred


- Critical thinking, problem solving, ability to work independently


- Demonstrated ability to interact effectively with internal and external partners and clients/customers


- Proficiency in Microsoft Excel


- Experience with order entry


- Adeptness in MS Outlook


- Comprehensive knowledge of telemarketing


- Microsoft Word experience


- Customer service experience


- Proven experience going the extra mile to solve complex customer inquiries via extensive research


- Excellent oral and written communication skills


- Customer service and office administrative skills


If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

  • crm
  • excel
  • illustrator
  • relationship
  • word

About the company

Unrivaled Industry Insight. Sophisticated Matching Technology.
And a Personalized Approach.
It’s Why We’re #1.