Job description

Requirements

  • Entry level
  • No Education
  • Salary $12.35 - $14.30 gross per hour
  • Fort Lauderdale

Description

Openings for Customer Service Representatives!


OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. If you're looking for a long-term temporary position in Plantation, Florida, this Customer Service Representative opportunity could be for you!


Your responsibilities


- Field and send written business correspondence


- May support business development and client referral goals by actively cross-selling and referring customers


- Manage incoming telephone calls


- Give exceptional customer service in a timely fashion

Requeriments
- Expertise in Microsoft Excel


- Proficiency in Microsoft Office


- Comprehensive knowledge of switchboard phones from 1-10 lines


- Microsoft Outlook experience


- Microsoft PowerPoint experience


- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired


- Excellent verbal, written, and social skills


- Excellent problem-solving skills


- Experience performing extensive research to resolve complex customer inquiries


- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly


- Excellent computer skills


- Customer service and office administrative skills


- achievement oriented, positive attitude and an approach to work rooted in professionalism


- Demonstrated ability to interact effectively with internal and external partners and clients/customers


If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

  • crm
  • excel
  • illustrator
  • powerpoint
  • relationship

About the company

Unrivaled Industry Insight. Sophisticated Matching Technology.
And a Personalized Approach.
It’s Why We’re #1.