Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • San Diego

Description

What you’ll be doing...
Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.
As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.
The Customer Success Partner will be responsible for growing and managing a book of business within an assigned geographic territory, including up-selling accounts, and renewal of service agreements. This position will work within an assigned market segment to retain the customer base, increase customer satisfaction and exceed set sales goals.
The Account Executive will be responsible for growing and managing a book of business within an assigned geographic territory, including up-selling accounts, and renewal of service agreements.
This position will work within an assigned market segment to retain the customer base, increase customer satisfaction and exceed set sales goals
Essential functions, responsibilities and activities:
-Grow revenue from existing account base within assigned territory by building strong relationships with clients.
-Protect and defend annual revenue, customer base, and installed customer units within defined geographic territory.
-Make approximately 40-50 calls per day to assigned segment of existing client base.
-Consult with clients on best practices to increase value and ROI for clients.
-Liaise with technical support, accounting and other areas of the business to ensure customer satisfaction.
-Conduct customer site visits to grow and retain accounts.
-Keep accurate, detailed records of all sales activity in CRM (Salesfore.com).
-Serves as first point of contact for clients in managing account relationship.
-Works with clients on contract renewals, unit add-ons and organizing appropriate resources for the client on specific areas of concern.
-Integrate all internal and external resources to achieve high levels of customer satisfaction.
Performance Outcomes:
-Average Revenue per Unit
-Unit Retention
-Retention Revenue
-Recurring Revenue Growth
What we’re looking for...
Technical skills and competencies needed to deliver:
-4 years business to business sales experience
-Strong business acumen and presence; comfortable selling at Executive/Owner level
-Complex and creative problem solving skills, strategic thinking
-Consultative/enterprise level sales experience
-Emotional intelligence, business intuition
-Conflict management
-Ability to work in a fast-paced environment; Dynamic multi-task oriented
-Ability to effectively present a solution to the client at all levels to demonstrate business impact and ROI
-Strong negotiation skills; high level of leadership influence
-Proficient in Microsoft Office
-Salesforce experience preferred
Strategic relationships/partnerships that enable success:
-Internal
-Sales leadership
-Finance
-Customer Support
-Product Management
-Marketing
-Strategic Accounts
-Customer Success
VZConnect
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

About the company

For more than 100 years, Verizon has been at the center of the communications revolution.
Verizon is one of the largest communication technology companies in the world.

We help people, businesses and things communicate better.

The digital world promises consumers a better, more connected life, and we’re the ones delivering it. We make it possible for people to stay in touch and businesses to connect with their customers. We’re also bringing technology and hands-on learning opportunities directly to kids who need it most. Our goal is to inspire tomorrow’s creators to use technology to build brighter futures for themselves, their families and the world.

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